JOYCE NSIETE
Lucan,Ireland
Summary
A highly organised and reliable professional with expertise in hospitality and retail environments, demonstrating strong communication skills and bilingual proficiency. Adept at managing food safety protocols, and delivering exceptional customer service. Proven ability to train employees effectively, resolve complaints efficiently, and maintain high standards of service under pressure. Proficient in computing tools such as Word and PowerPoint, with a keen understanding of social media platforms. Committed to teamwork and collaboration while excelling in problem-solving and critical thinking.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Store Assistant
Temporary Home Focus at Hickeys
Santry
2019.04
- Advising and assisting customers with product selections
- Maintaining a clean and orderly work environment
- Warmly greeting customers
- Assisting customers with their queries
- Keeping stock room neat
Sales assistant
M&S
Liffey Valley
2023.11 - 2024.01
- Managed till operations smoothly, reducing waiting time for customers.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Food & Beverage Assistant
Clayton Hotel
Liffey
2021.07 - 2023.11
- Positively greeting guests upon arrival
- Serving customers with food and beverages
- Ensuring guests are enjoying their meals
- Monitored tables and refilled drinks
- Clearing and resetting tables
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Managed table arrangement for maximising dining capacity during busy periods.
Interior Design Intern (Temporarily)
Yours Personally
Dublin
2023.03 - 2023.04
- Expert recommendations for furniture, wall hangings, to create cohesive finished spaces.
- Adapted client ideas into functional designs for fashionable living spaces.
- Coordinated files, spreadsheets and reports for staff.
- Ireland Made
Education
Art Mixed Media
Ballyfermot Further Education
Ballyfermot, DublinInterior Design
Blackrock Further Education & Training
Blackrock, Dublin 2022.09 - 2024.05
Skills
- Proficient in Word & PowerPoint
- Food safety
- Strong communication
- Hospitality expertise
- Stockroom assistance
- Teamwork and Collaboration
- Expert multitasker
- Flexible and adaptable
- Employee training
- Complaint resolution
Languages
French
Fluent
Timeline
Sales assistant
M&S
2023.11 - 2024.01
Interior Design Intern (Temporarily)
Yours Personally
2023.03 - 2023.04
Interior Design
Blackrock Further Education & Training
2022.09 - 2024.05
Food & Beverage Assistant
Clayton Hotel
2021.07 - 2023.11
Store Assistant
Temporary Home Focus at Hickeys
2019.04
Art Mixed Media
Ballyfermot Further Education