Jothi Prasana Ethirajulu

• Managed documentation for the accreditation of ITE programs, ensuring full compliance with the council's regulatory standards.
• Actively participated in the desk-based review meetings of 5+ proforma submissions and supported rapporteur in drafting reports ensuring thorough evaluation.
• Established communication with 3+ higher education institutions, gathering additional information and clarifications for the proforma as needed.
• Organised and scheduled panel meetings, coordinated communication, and drafted follow-up reports.
• Delivered training to staff on accreditation processes, improving team efficiency and knowledge.

• Processed applications for over 500+ registered teacher records, ensuring GDPR compliance and high standards of data accuracy.
• Represented conditions team in panel meetings, prepared agendas, minutes, and monthly statistical reports.
• Contributed to the NOVUS digital transformation project through testing, improving operational efficiency and data management.
• Delivered training sessions on the accreditation process for internal staff maintaining strong team relationships, sharing insights, and providing cross-functional support.
• Managed sensitive documentation, including correspondence and file organization, ensuring confidentiality and compliance.
• Generated and distributed official correspondence and communication letters to 500+ registered teachers, leveraging tools including OBI and the Miller Sodalitas database.
• Provided holiday and sick cover for the receptionist role, ensuring smooth operations during absences.

• Performed clerical duties with the conditions section in Registration department, assisting the Executive Officer and the Higher Executive Officer (HEO) of the Section.
• Reviewed and processed extension request applications from registered teachers in Ireland, liaising with applicants to obtain necessary supporting documentation.
• Evaluate applications in accordance with council standards, integrated review feedback, and sought approval from the department head.
• Managed document filing systems and updated spreadsheets with accurate statistical data, ensuring data consistency and integrity in application records.

I had a career break from August 2012 to September 2019 due to my relocation to Ireland along with my spouse. During this period, I had limitations in engaging in employment due to visa restrictions. While this break temporarily interrupted my professional journey, it also provided valuable time for personal growth, adaptation to a new country, and the development of skills that have enriched my career path since then. During this time, I also took the opportunity to enhance my knowledge by completing several relevant courses, furthering my professional development and preparing myself for re-entry into the workforce.

• Provided administrative support to leadership and research teams, optimizing their schedules and managing logistics for internal and external meetings.
• Prepared meeting agendas, minutes, presentations and followed up on 100% of action items.
• Led the preparation of reports and dashboards, delivering regular updates to senior management.
• Acted as a liaison between the research department and external stakeholders (including regulatory bodies and vendors), while also collaborating with internal departments to address operational needs.
• Assisted in onboarding processes for new team members, facilitating a smooth transition into the department.
• Played a key role in digital transformation initiatives to improve data management and workflow systems.

• Handled over 30+ customer interactions per day, providing technical support for medical claims, healthcare products, service upgrades, offers and its benefits.
• Managed customer support, scheduling appointments for Outpatients.
• Coordinated with internal teams to resolve service issues
• Handled sensitive data and documentation, processing claims and coordinating employee relations for claims support.

• Assisted in over 10-15 recruitment activities, including reviewing an average of 30+ candidate profiles in a month, scheduling interviews, and maintaining recruitment database.
• Managed and updated employee profiles in the HR database, ensuring accurate data entry and process efficiency.
• Supported the HR team with day-to-day administrative functions and managed employee records.
• Handled employee probation documentation and employee feedback surveys.