Joshua Nzatiki

In these duties, I was especially assigned to serve the French - English Nike market, including Customers’ from France, Belgium, Luxembourg and Switzerland French speakers, as well as reporting in English to the Head Nike office in EU.

My daily duties were but not limited to receiving customers calls, verifying their identification information, providing product information, help consumers in placing orders, handle consumer concerns and problems’ including the return, refund, exchange, follow up and tracking delayed deliveries, as well as giving commercial compensations.

Appointed as legal representative and overseing all activities of the Organisation. Accountable to the General Assembly board, as well as to the Management council.

Representing the Organization before the Law and keep its activities running in compliance with the Netherlands legal requirements.

Coordinating daily activities of the executive committee, as well as chairing meetings that aimed on recruiting new members, making follow up of existing organization members and insure that every member has fulfilled its membership obligations.

Attending several meeting on behalf of the organization and defend organization interest before different Government instances and regional sister organizations.

Throughout this employment position and in collaboration with the management team, we have developed many strategic policies that could guide the institution development and growth.

I was involved in preparing school's legal contracts, employee contracts as well as providing legal advices. I was in charge of supervising tender contracts, legal proceedings’, debts’ recovery, drafting other employee documents when related to legal issues.

As a legal Advisor, I was also immersed in supporting the Human resource Department to supervise the legality and compliance of the recruitment process, from the advertisement of job vacancies, selection process and interviews, to the drafting new employee Contracts, warning and contract termination in case of misconduct.

I have been in charge of activities mostly related with human resource strategic planning policy, human resource management, human resource recruitment process, human resource skills development and human resource evaluation appraisal.

Additionally, in collaboration with consultancy team, we have been able to recruit hundreds of employees and sending others to further their studies abroad so that they can help the University to grow in quality and performance.

Setting up staff social entertainment, welfare and sport activities in order to bring a smooth entertainment relations among employee.