Josh Stoney
Galway
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Supervisor
Sports Direct
Galway
04.2024 - 02.2025
- Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
- Implemented merchandising strategies, increasing sales.
- Supervised work of cashiers, training new team members and monitoring performance.
- Dealt with customer complaints and rectified product and service issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various products.
Duty Manager Supervisor
Centra
Salthill Galway
01.2020 - 04.2024
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Trained new employees on company policies, job duties, and performance expectations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Shop Assistant/Cash Office Associate
SuperValu
Clifden Galway
08.2012 - 01.2020
- Assisted with training new shop assistants in store policies and procedures.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Compiled daily transaction reports for review by management.
- Prepared bank deposits and balanced accounts in accordance with established procedures.
Skills
- Customer service
- Inventory management
- Time management
- Team leadership
- Problem solving
- Organization
- Data entry
- Task prioritization
- Computer skills
- Client relations
Timeline
Supervisor
Sports Direct
04.2024 - 02.2025
Duty Manager Supervisor
Centra
01.2020 - 04.2024
Shop Assistant/Cash Office Associate
SuperValu
08.2012 - 01.2020
Similar Profiles
Harry BloodHarry Blood
Warehouse Order Picker at Sports DirectWarehouse Order Picker at Sports Direct
Prashant KushwahaPrashant Kushwaha
Junior pricing specialist at Sports DirectJunior pricing specialist at Sports Direct
JAYAMINI MAYURIKAJAYAMINI MAYURIKA
Sales Assistant at Sports DirectSales Assistant at Sports Direct
Silpa ShishupalanSilpa Shishupalan
Sales Assistant at Sports DirectSales Assistant at Sports Direct
Éanna Ó CosgoraÉanna Ó Cosgora
Shop Assistant at Dr. Clare Apothecary & ClinicShop Assistant at Dr. Clare Apothecary & Clinic