Josh Fanning
Tochar House
Roundwood,Ireland
7
years of professional experience
1
Language
Skilled professional in bar equipment maintenance and cellar management, ensuring operational compliance with alcohol regulations. Excels in customer engagement, utilising deep menu knowledge and drink mixing expertise to enhance guest satisfaction. Committed to food hygiene and licensing standards while managing cash transactions effectively. Aiming to advance within the hospitality industry through the development of customer service and operational management skills.
Work history
Publican
6 Years 7 Months- Built a loyal customer base by creating a welcoming environment with top quality service.
- Increased customer satisfaction by maintaining a clean and welcoming pub environment.
- Ensured a pleasant atmosphere by arranging live music events on the weekends.
- Organised special theme nights for an engaging customer experience.
- Managed difficult customer situations with composure, ensuring customers left satisfied even under difficult circumstances.
- Implemented effective shift schedules to maintain continuous pub operations without any downtime.
- Coordinated effectively with kitchen staff for timely food orders and deliveries.
- Handled cash transactions quickly, ensuring accuracy at all times.
- Assessed customer feedback regularly, leading to improved services over time.
Skills
Bar maintenance
Licensing knowledge
Alcohol compliance
Food hygiene understanding
Cellar management
Drink mixing
Cash handling
Menu knowledge
Event planning
Customer interaction
Patience under pressure
Resilience under pressure
Education
Bachelor of Arts - History and Classics
Affiliations
- Hiking
- Fencing
- Miniature Artistry & Community Engagement
Languages
English
Native
Timeline
University College Dublin
Bachelor of Arts from History and Classics
08.2025 Read More
Publican
Tochar House
03.2020 - CurrentRead More