Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant
Josephine Mackey

Josephine Mackey

Lisnagry,Co. Limerick

Summary

I am working in the Health Services with varied experience since 1993. I qualified as a Registered General Nurse in 1997 and worked in management roles in UL Hospitals Group from 2003, firstly as Clinical Nurse Manger II, Allocations Liaison Officer for the UL Undergraduate Nursing Degree programme and more recently as HR Business Manager since January 2021. I have developed strong organisational and problem solving skills and work well as part of a team, flexible to ensure team goals are achieved. I have strong communications skills, delivering training programmes for staff, as well as providing reports required for Senior Management and third party organisations.

In my current role, I provide HR support to the Operational Services Directorate and have also worked with the Peri-Operative Directorate.

I have a good working knowledge of Microsoft Office and am proficient in the use of Microsoft Word, Excel, PowerPoint and Outlook.

Overview

31
31
years of professional experience
12
12
years of post-secondary education

Work history

HR Business Manager Grade VII

UL Hospitals Group
Limerick
2021.01 - Current

I work as part of the Employee Relations team, providing HR support in relation to the HSE Grievance Procedure, Disciplinary Procedure, Managing Attendance Policy, Dignity at Work Policy and Trust in Care. My role includes line manager and employee support, training, audit, problem solving and conflict management, preparing submissions for third party investigations and representing the organisation at WRC Hearings. I provide administration support for HR Investigations. I am team lead for Exit Interviews and Performance Achievement and Staff Engagement. I developed and implemented a process for capturing feedback from staff who leave the organisation. I also developed a process for implementation of the HSE Performance Achievement Policy. I am nominated team lead for co-ordinating HSE Staff Survey's in 2021 and 2023 and providing support on Staff Engagement. I am a Values in Action Champion in our organisation.

Allocations Liaison Officer/CNM II

UL Hospitals Group
Limerick
2003.12 - 2021.01

In this role I was responsible to plan and manage clinical placement requirements for 200 undergraduate nursing students. I was autonomous in my role and had health service responsibility for planning student placements to ensure they met NMBI requirements. I was also responsible for auditing student to preceptor ratios and skill mix. I prepared tender documents and managed process for student nurse uniforms. I was responsible for the development of a Standard Operating Procedure for Clinical Placement Allowances in line with DOHC Circulars and validated student claims for payment. I developed Policies, Protocols and Guidelines to support student nurse clinical placements and facilitated student Induction. I liaised with many stakeholders including UL Allocations and Academic team, Senior Nurse Managers and Nursing staff, HR, Finance and Occupational Health. I have a good working knowledge of SAP HR/Payroll system.

Clinical Nurse Manager II (Acting) & Staff Nurse

Allocations Office, UL Hospitals
Limerick
2002.11 - 2003.12

Staff Nurse, Coronary Care

UL Hospitals
Limerick
2002.05 - 2002.11

Staff Nurse Cardio-Thoracic and Chest Pain Units

St. James Hospital
Dublin 8
1998.11 - 2002.05

Staff Nurse

St. Vincent's Sydney & Royal Melbourne Hospital
Australia
1997.10 - 1998.08

Staff Nurse

UL Hospitals
Limerick and Nenagh
1997.01 - 1997.10

Student Nurse

Mid-Western Regional Hospital
Limerick and Nenagh
1993.10 - 1997.01

Health Care Assistant

Milford Care Centre
Limerick
1993.04 - 1993.10

Education

Diploma - HR

Institute of Public Administration
Dublin
2023.09 -

Post Graduate Diploma, Level 9 - Health Promotion and Workplace Wellness

National University of Ireland
Galway
2017.09 - 2018.09

Diploma - Health Services Management

University of Limerick
Limerick
2005.09 - 2006.05

BSc - Nursing

National University of Ireland
Royal College of Surgeons in Ireland, Dublin
2019.09 - 2021.05

Certificate - Nursing

An Bord Altranais/NMBI
Limerick
1993.10 - 1997.01

Certificate - Health Sciences/Pre Nursing

Limerick Senior College
Limerick
1992.09 - 1993.06

Leaving Certificate -

St. Mary's Secondary School
Newport, County Tipperary
1987.09 - 1992.06

Skills

Good interpersonal skills

Good Communication skills

Strong organisational skills

Attention to detail

Good IT skills

Timeline

Diploma - HR

Institute of Public Administration
2023.09 -

HR Business Manager Grade VII

UL Hospitals Group
2021.01 - Current

BSc - Nursing

National University of Ireland
2019.09 - 2021.05

Post Graduate Diploma, Level 9 - Health Promotion and Workplace Wellness

National University of Ireland
2017.09 - 2018.09

Diploma - Health Services Management

University of Limerick
2005.09 - 2006.05

Allocations Liaison Officer/CNM II

UL Hospitals Group
2003.12 - 2021.01

Clinical Nurse Manager II (Acting) & Staff Nurse

Allocations Office, UL Hospitals
2002.11 - 2003.12

Staff Nurse, Coronary Care

UL Hospitals
2002.05 - 2002.11

Staff Nurse Cardio-Thoracic and Chest Pain Units

St. James Hospital
1998.11 - 2002.05

Staff Nurse

St. Vincent's Sydney & Royal Melbourne Hospital
1997.10 - 1998.08

Staff Nurse

UL Hospitals
1997.01 - 1997.10

Student Nurse

Mid-Western Regional Hospital
1993.10 - 1997.01

Certificate - Nursing

An Bord Altranais/NMBI
1993.10 - 1997.01

Health Care Assistant

Milford Care Centre
1993.04 - 1993.10

Certificate - Health Sciences/Pre Nursing

Limerick Senior College
1992.09 - 1993.06

Leaving Certificate -

St. Mary's Secondary School
1987.09 - 1992.06
Josephine Mackey