Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant
Josephine Mackey

Josephine Mackey

Lisnagry,Co. Limerick

Summary

I am working in the Health Services with varied experience since 1993. I qualified as a Registered General Nurse in 1997 and worked in management roles in UL Hospitals Group from 2003, firstly as Clinical Nurse Manger II, Allocations Liaison Officer for the UL Undergraduate Nursing Degree programme and more recently as HR Business Manager since January 2021. I have developed strong organisational and problem solving skills and work well as part of a team, flexible to ensure team goals are achieved. I have strong communications skills, delivering training programmes for staff, as well as providing reports required for Senior Management and third party organisations.

In my current role, I provide HR support to the Operational Services Directorate and have also worked with the Peri-Operative Directorate.

I have a good working knowledge of Microsoft Office and am proficient in the use of Microsoft Word, Excel, PowerPoint and Outlook.

Overview

31
31
years of professional experience
12
12
years of post-secondary education

Work history

HR Business Manager Grade VII

UL Hospitals Group
Limerick
01.2021 - Current

I work as part of the Employee Relations team, providing HR support in relation to the HSE Grievance Procedure, Disciplinary Procedure, Managing Attendance Policy, Dignity at Work Policy and Trust in Care. My role includes line manager and employee support, training, audit, problem solving and conflict management, preparing submissions for third party investigations and representing the organisation at WRC Hearings. I provide administration support for HR Investigations. I am team lead for Exit Interviews and Performance Achievement and Staff Engagement. I developed and implemented a process for capturing feedback from staff who leave the organisation. I also developed a process for implementation of the HSE Performance Achievement Policy. I am nominated team lead for co-ordinating HSE Staff Survey's in 2021 and 2023 and providing support on Staff Engagement. I am a Values in Action Champion in our organisation.

Allocations Liaison Officer/CNM II

UL Hospitals Group
Limerick
12.2003 - 01.2021

In this role I was responsible to plan and manage clinical placement requirements for 200 undergraduate nursing students. I was autonomous in my role and had health service responsibility for planning student placements to ensure they met NMBI requirements. I was also responsible for auditing student to preceptor ratios and skill mix. I prepared tender documents and managed process for student nurse uniforms. I was responsible for the development of a Standard Operating Procedure for Clinical Placement Allowances in line with DOHC Circulars and validated student claims for payment. I developed Policies, Protocols and Guidelines to support student nurse clinical placements and facilitated student Induction. I liaised with many stakeholders including UL Allocations and Academic team, Senior Nurse Managers and Nursing staff, HR, Finance and Occupational Health. I have a good working knowledge of SAP HR/Payroll system.

Clinical Nurse Manager II (Acting) & Staff Nurse

Allocations Office, UL Hospitals
Limerick
11.2002 - 12.2003

Staff Nurse, Coronary Care

UL Hospitals
Limerick
05.2002 - 11.2002

Staff Nurse Cardio-Thoracic and Chest Pain Units

St. James Hospital
Dublin 8
11.1998 - 05.2002

Staff Nurse

St. Vincent's Sydney & Royal Melbourne Hospital
Australia
10.1997 - 08.1998

Staff Nurse

UL Hospitals
Limerick and Nenagh
01.1997 - 10.1997

Student Nurse

Mid-Western Regional Hospital
Limerick and Nenagh
10.1993 - 01.1997

Health Care Assistant

Milford Care Centre
Limerick
04.1993 - 10.1993

Education

Diploma - HR

Institute of Public Administration
Dublin
09.2023 -

Post Graduate Diploma, Level 9 - Health Promotion and Workplace Wellness

National University of Ireland
Galway
09.2017 - 09.2018

Diploma - Health Services Management

University of Limerick
Limerick
09.2005 - 05.2006

BSc - Nursing

National University of Ireland
Royal College of Surgeons in Ireland, Dublin
09.2019 - 05.2021

Certificate - Nursing

An Bord Altranais/NMBI
Limerick
10.1993 - 01.1997

Certificate - Health Sciences/Pre Nursing

Limerick Senior College
Limerick
09.1992 - 06.1993

Leaving Certificate -

St. Mary's Secondary School
Newport, County Tipperary
09.1987 - 06.1992

Skills

Good interpersonal skills

Good Communication skills

Strong organisational skills

Attention to detail

Good IT skills


Timeline

Diploma - HR

Institute of Public Administration
09.2023 -

HR Business Manager Grade VII

UL Hospitals Group
01.2021 - Current

BSc - Nursing

National University of Ireland
09.2019 - 05.2021

Post Graduate Diploma, Level 9 - Health Promotion and Workplace Wellness

National University of Ireland
09.2017 - 09.2018

Diploma - Health Services Management

University of Limerick
09.2005 - 05.2006

Allocations Liaison Officer/CNM II

UL Hospitals Group
12.2003 - 01.2021

Clinical Nurse Manager II (Acting) & Staff Nurse

Allocations Office, UL Hospitals
11.2002 - 12.2003

Staff Nurse, Coronary Care

UL Hospitals
05.2002 - 11.2002

Staff Nurse Cardio-Thoracic and Chest Pain Units

St. James Hospital
11.1998 - 05.2002

Staff Nurse

St. Vincent's Sydney & Royal Melbourne Hospital
10.1997 - 08.1998

Staff Nurse

UL Hospitals
01.1997 - 10.1997

Student Nurse

Mid-Western Regional Hospital
10.1993 - 01.1997

Certificate - Nursing

An Bord Altranais/NMBI
10.1993 - 01.1997

Health Care Assistant

Milford Care Centre
04.1993 - 10.1993

Certificate - Health Sciences/Pre Nursing

Limerick Senior College
09.1992 - 06.1993

Leaving Certificate -

St. Mary's Secondary School
09.1987 - 06.1992
Josephine Mackey