Josephine Carey
Summary
Personal Profile I am a highly organised individual with great communication and interpersonal skills and have 7 years' experience working as an administrator. I have strong typing and data entry skills and enjoy working independently as well as in a team. Personal Objective Strong analytical thinker, constructive problem solver, and an excellent communicator. Hopeful for the position of an Administrator to apply 7 years of administrative experience to manage and create effective workflow between systems and groups. SkillsPROFILE Employment law and HR Management Excellent interpersonal and customer-facing skills .
Overview
26
26
years of professional experience
Work history
Officer Administration/Reception
Kerry ETB
01.2015
- Operate a busy switchboard, transfer calls, deal with complaints and queries
- Meet and greet all visitors, notify personnel that their visitors were there and ensure that all visitors signed in
- Manage all post both internal and external
- Carry out research information on Data Protection and Freedom of Information to create a mailing list
Clerical Officer
HSE Office Tralee
01.1998
Office Manager
Fitzgerald Stadium
Killarney
01.2015 - 01.2022
- Actively work with CE Supervisor to ensure efficient day to day operational running of the community scheme and in the absence of the supervisor take responsibility
- Assist supervisor as required (preparation of ILP's and projects plans)
- Build, develop and maintain excellent customer service relationships through being professional, friendly and engaging via the phone, face to face and email
- Deal with and resolve any complaints or queries
- Document / report management and retention for the project and participants
- Ensure all paperwork and reports are completed and managed in a timely manner
- Update and maintain computerised and paper administration systems
- Developed and implemented an Employees Handbook
- Keep and update holiday cards and time owed spreadsheets
- Create and develop new contracts of employment
- Mentor, advise and support new participants on the scheme
- Conduct interviews and create and upload job adverts
- Ensure that all Health & Safety procedures are always adhered to
- GDPR
- Created the GDPR policy folder and the Data Protection Policy templates for CCTV policy, social media, and photo consent
- Work with CE Supervisor and on own initiative to ensure all information is kept confidential and in conjunction with GDPR
- Payroll & Accounts
- Process weekly wages and enter and maintain payroll information in Thesaurus
- Upload P30 P35 P60 P45 and P2C
- Performing credit transfers
- Use Excel for recording of wages and project income and expenditure data
- Preparation of accounts for audit
- HR Admin
- Preparing HR documents contracts of employment and new hire documentation
- Ensure an up to date and complete bank od job descriptions and specifications
- Assisting with new employee hiring processes, posting job vacancies online, arranging and performing interviews
- Completing Social welfare and related forms, as required
- Update Manual Handling Certs and other safety certs organise training as required
- Update Personal Files as training is completed or required
- Key Achievements: Created Data Protection Policy for Fitzgerald Stadium
- Created the Employees Handbook for Fitzgerald's Stadium
Accounts Clerk/Office Administrator
04.2015 - 09.2015
- Payroll: processing weekly wages, entering, and maintaining payroll information in Thesaurus
- Manual Bookkeeping and maintain tax cards, revenue returns and reconcile monthly bank account Prepare accounts for audit
- Assist in the winding down of the Centre for the Unemployed
- Mentor, support and give advice to the unemployed, CV preparation, for job seekers also advising them on training and/or social welfare entitlements.
Kingdom Newspaper
Killarney
01.2009 - 01.2015
- Actively seeking employment and upskilling
Officer Administrator
Education
01.2008 - 01.2009
Senior Bar Assistant, Senior Waitress, Kitchen Porter
The Gleneagle Hotel & International Hotel Killarney
Earl of Desmond Tralee
01.2001 - 01.2007
- Various Roles in the Hospitality Sector, Manage a team of both full-time and part-time staff in busy and competitive bar and restaurant environment
- Built excellent reputation with customers as a provider of excellent service
- Regular face to face contact with customers and engage in conversation with customers in a professional manner
- Plan and allocate rosters and annual leave with appropriate staff numbers, skill mix & levels of experience to ensure continuity in the bar and restaurant
- Implement and deliver training to ensure staff were familiar with all aspects of the bar and restaurant, operational procedures, and protocols
- Monitor deliveries and process invoices checking for quality and quantity
- Maintain cash register and balance end of day transactions.
Sales Assistant
Quinnsworth Tralee
01.1996 - 01.1997
Education
Employment Law QQI Level 6 Midas Training Group -
HR Management QQI Level 6 Midas Training Group - undefined
Diploma - Office Manager
Pitman Training
undefined
GDPR Island
HR Essentials in Ireland Certificate Pittman Training - undefined
ECDL Kerry ETB - undefined
Supervisory & Management QQI Level 6 Kerry ETB - undefined
Customer Service QQI Level 5 FRS - undefined
undefined
Thesaurus Payroll GPA Solutions - undefined
Reception & Clerical Skills QQI Level 5 Kerry ETB - undefined
Occupational First Aid - undefined
2017
Safety & Manual Handling - undefined
2017
Computerised Accounts Sage FAS - undefined
2012
Business Administration & Management FAS QQI Level 6 - undefined
2009
Hospitality Skills Certificate IT Tralee - undefined
2004
Computer Programming TCC - undefined
2002
undefined
Simulated Business VTOS Tralee
2001
St. Johns, Balloonagh - undefined
1996
Skills
- Microsoft Word, Excel, Outlook, PowerPoint
- Database management
- Calendar management
- Proficiency with photocopiers, scanners, and projectors
- Accurate data entry
Interests
ADDITIONAL INFORMATION
Interests , Reading and Kick Boxing
Additional Information
- Achievements Received Scout Leadership Award
Timeline
Accounts Clerk/Office Administrator
04.2015 - 09.2015
Officer Administration/Reception
Kerry ETB
01.2015
Office Manager
Fitzgerald Stadium
01.2015 - 01.2022
Kingdom Newspaper
01.2009 - 01.2015
Officer Administrator
Education
01.2008 - 01.2009
Senior Bar Assistant, Senior Waitress, Kitchen Porter
The Gleneagle Hotel & International Hotel Killarney
Earl of Desmond Tralee
01.2001 - 01.2007
Clerical Officer
HSE Office Tralee
01.1998
Sales Assistant
Quinnsworth Tralee
01.1996 - 01.1997
Employment Law QQI Level 6 Midas Training Group -
HR Management QQI Level 6 Midas Training Group - undefined
Diploma - Office Manager
Pitman Training
undefined
GDPR Island
HR Essentials in Ireland Certificate Pittman Training - undefined
ECDL Kerry ETB - undefined
Supervisory & Management QQI Level 6 Kerry ETB - undefined
Customer Service QQI Level 5 FRS - undefined
undefined
Thesaurus Payroll GPA Solutions - undefined
Reception & Clerical Skills QQI Level 5 Kerry ETB - undefined
Occupational First Aid - undefined
Safety & Manual Handling - undefined
Computerised Accounts Sage FAS - undefined
Business Administration & Management FAS QQI Level 6 - undefined
Hospitality Skills Certificate IT Tralee - undefined
Computer Programming TCC - undefined
undefined
Simulated Business VTOS Tralee
St. Johns, Balloonagh - undefined
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