Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Joseph Mazilu

Navan,Co. Meath

Summary

I am a hard working and tidy young gentleman. I was raised with manners and politeness which in turn have given me the skills to communicate and find the needs of any customer that will walk into your business and provide a satisfactory experience with your goods and services.

I got my start in retail when I was young. During my time working at many stores it has allowed me to grow the confidence to approach customers in a friendly manner to listen to there needs and provide the best shopping experience. I am a target driver person with ambition. One of my roles in retail was to run a sports supplement store as there were few employees at this location. Due to my passion with fitness I have excelled in daily sales and made new connections with the clientele of the store who came back frequently to get their products with me and The Vitamin Shop in Navan.

As well as this I also have thought myself how to use, construct and repair PC systems. I enjoy technology be it computers, tablet, smartphones and even stretching to drones, video games and other little tech goodies.

I also have spent some time in construction while I was trying to find what is best for me. During my time as a labourer I have learned many personal skills such as discipline and due caution as well as practical skills specifically withing tiling. I hope this shows that im not opposed to getting my hands dirty and that i am a strong minded person up to any task given to me.

During my time in Invent Logistics LTD I was the sole worker in the office along with the director of the com- pany as it was a new company. I have experience with Excel and MTL VAST systems and I am accustomed to fast paced and stressful working environments, which in my opinion I thrive in. While preparing invoices I had to manually make them in Excel for each company as I created a template for each. I grew relations with each company as to make the process almost seamless and as effective it could be without any downtime for payments.

But apart from this I am a quick learner and quick thinker. I am versatile in any role and will do my best to learn the ropes and provide the best quality of service for your company. Place me in any position and I will climb my way to the top and prove my worth to any company.


Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Operations/Transport Manager/Invoice Clerk

Invent Logistics LTD
Kilshane, Dublin 11, Dublin
01.2021 - 12.2022
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Troubleshot to resolve routine errors and discrepancies and recommended possible improvements.
  • Monitored outstanding invoices and performed collections duties.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Prepared invoices, monitored accounts receivables and tracked budget to support bookkeeping tasks.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Cybersecurity Operations Apprentice

Zurich Insurance
Blackrock, Dublin, Dublin
11.2021 - 11.2022
  • As an apprentice my role is to shadow other employees and learn about defence tools and operations..
  • Completed related coursework on time and to high standard.
  • Engaged in team discussions, meetings and training.
  • Attended necessary training and completed assessments.
  • Adjusted quickly to new environments, working confidently with minimal supervision.

Labourer

Prestigious Bathrooms
Slane, Meath
04.2021 - 11.2021
  • Enthusiastically picked up various labouring and construction tasks across site to aid team success.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Assisted project progress by providing reliable labouring support to various site teams.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.

Sales Assistant

River Island/JD Sports/Nike Blanch/Vitamin Shop
Navan/Dublin
11.2018 - 03.2020
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Received and processed product returns.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Operated cash registers with accuracy and processed cash and card transactions.

Education

CompTIA Certification - ITF+ and Network+

CompTIA
Dublin, Online
2021 - 2021

IBAT Diploma - Cyber and Digital Security

IBAT College Dublin
Dublin
2020 - 2020

QQI Level 5 - Multimedia Production

DIFE
Drogheda, Louth
09.2016 - 05.2017

FETAC Level 4 - Computer Applications & IT Systems

Beaufort College
Navan, Meath
2015 - 2015

Skills

  • Billing and invoice processes
  • Payment handling
  • Database management
  • Client invoicing
  • Account management
  • Excel proficient
  • Excel V-lookup
  • Retail marketing
  • Product demonstrations
  • Customer assistance
  • Product expertise
  • Enthusiastic communicator
  • Brand awareness
  • Outstanding customer service
  • Outgoing and enthusiastic
  • Energetic self-starter
  • Self-motivated
  • Network troubleshooting
  • Software issue diagnosis
  • Data processing
  • Knowledgeable in Mac systems
  • Hardware diagnosis
  • Desktop support
  • Hardware upgrades
  • Current and Valid SafePASS and Manual Handling Cert

Languages

English
Native
Romanian
Intermediate
German
Beginner (A1)

Timeline

Cybersecurity Operations Apprentice

Zurich Insurance
11.2021 - 11.2022

Labourer

Prestigious Bathrooms
04.2021 - 11.2021

Operations/Transport Manager/Invoice Clerk

Invent Logistics LTD
01.2021 - 12.2022

Sales Assistant

River Island/JD Sports/Nike Blanch/Vitamin Shop
11.2018 - 03.2020

QQI Level 5 - Multimedia Production

DIFE
09.2016 - 05.2017

CompTIA Certification - ITF+ and Network+

CompTIA
2021 - 2021

IBAT Diploma - Cyber and Digital Security

IBAT College Dublin
2020 - 2020

FETAC Level 4 - Computer Applications & IT Systems

Beaufort College
2015 - 2015
Joseph Mazilu