Joseph Ilo

• Gathered, analysed and defined business requirements through stakeholder engagement and reviewing existing processes
• Performed requirement analysis to translate high-level business requirements into detailed requirements, user stories and process flows using Visio
• Worked with cross-functional teams to translate business requirements and technical directions into user stories on agile projects
• Identified and actioned risks & issues, internal and external dependencies
• Negotiated and agreed on scope and time scales with the business users and IT to achieve best possible match between operational needs and IT capability
• Got involved in documenting data quality requirements from stakeholders
• Created documents to outline the proposed changes (AS-IS and TO-BE) process mapping and the steps involved
• Worked with cross-functional teams to translate business requirements and technical directions into user stories on agile projects
• Prepared and delivered presentations using Microsoft PowerPoint and Power BI for workshops
• Recommended improvements to existing or proposed systems to enhance solution functionality
• Engaged stakeholders to define requirements and delivery milestones

• Gathered and analysed user requirements and business processes to develop optimization strategies for customers' accessibility on loan products using Agile approach
• Performed loan requirement analysis to translate high-level business requirements into detailed requirements and process flows using Visio and lucid chart
• Created user stories and acceptance criteria
• Managed loan project and served as a liaison among stakeholders to clarify goals and meet standards and deadlines
• Used BPMN/UML Modelling Process to uncover areas for improvement to develop and implement solutions
• Created Use case Document and User Acceptance Test (UAT) document
• Assisted development team in building loan solution by using wired frames tools such as Balsamic
• Conducted workshops with the development team and presenting primary flow and secondary flow
• Facilitated workshops and prepared presentations to share ideas and findings
• Identified and actioned risks and issues, internal and external dependencies

Analysis of Flexible Loan Products and Customer Accessibility

• Conducted stakeholder interviews with clients and internal staff to determine the business requirements
• Planned and executed workshops, stakeholders' meetings and interviews to gather and refine product backlog into sprints backlog
• Gathered, analysed, defined and documented functional and non-functional requirements from all areas of the business
• Wrote detailed user stories, acceptance criteria, and scope document for the development team.
• Prepared walk-through presentation of AS-IS and TO-BE states
• Applied good judgment in balancing and advocating for the use of agile delivery concepts and business analysis tools and techniques such as Microsoft Word and Balsamic
• Prepared and delivered presentations using Microsoft PowerPoint and Tableau/Power BI for workshops
• Analysed various risk assessments and gap analysis
• Supported the project manager and senior business analyst in reporting project progress and status to the appropriate stakeholders on a timely basis also reported escalation of key risks and issues
• Liaised with developers, business and testers to ensure valid requirements, test and acceptance criteria to ensure clarity of project scope
• Used UML/BPMN diagrams and use cases to communicate both business and customer interactions to aid the mapping out of solutions by the development team to satisfy both users' needs (RMIIAC)
• Used Jira to facilitate and track backlog refinement tasks as well as spring planning and bugs
• Performed user acceptance testing (UAT)
• Recommended improvements to existing or proposed systems to enhance solution functionality

Genesis Project: Remote Monitoring, installation and Integration of Access Control Systems (RMIIAC)