Joseph Gambino

Leadership and Team Management

Over the past period, I’ve successfully led and mentored my team, ensuring consistent alignment with Tesla’s high standards of performance and safety. I’ve focused on building a collaborative environment where team members feel empowered to contribute their ideas and take ownership of their work. Through clear communication, training initiatives, and regular feedback, I have helped my team members improve their skills and efficiency.

• Achievements:
• Led a team of [43] employees to meet daily production targets consistently.
• Conducted training sessions on new processes and safety protocols, resulting in reduction in errors and accidents.
• Developed and implemented a mentorship program that increased team productivity.

Process Improvement and Innovation

One of my core focuses has been identifying areas for process optimization. By implementing new systems, tools, and methodologies, I have significantly improved our production efficiency. In particular, I introduced excel tracker sheet which streamlined the tracking of production flow and reduced downtime by 25%. This allowed us to meet our production goals faster without sacrificing quality.

• Achievements:
• Introduced a new tracking system that monitored each unit’s progress through the production repair , improving efficiency and reducing errors.
• Successfully led the implementation of new MRB Process, which reduced material waste and lowered production costs to its all time low.
• Worked with engineering and quality teams to develop new workflows that reduced production bottlenecks.

Problem-Solving and Troubleshooting

In the fast-paced environment of Tesla’s production floor, quick thinking and proactive problem-solving are essential. I consistently take the initiative to identify potential issues before they arise and develop solutions that keep production running smoothly. My ability to remain calm under pressure and guide my team through challenges has been a critical factor in meeting our goals.

• Achievements:
• Addressed production downtime caused by GA issues or engineer holds by leading a cross-functional team to quickly resolve the problem, reducing downtime.
• Spearheaded the resolution of repair process ,resulting in a increase in production rate.
• Collaborated with the maintenance team to implement predictive maintenance schedules, reducing unplanned downtime.

Quality Control and Safety Compliance

Maintaining Tesla’s high standards of quality and safety is always my top priority. I’ve worked closely with the quality control team to ensure that all products meet or exceed Tesla’s rigorous specifications. Additionally, I’ve championed safety protocols to ensure that our team works in a safe environment without compromising production output.

• Achievements:
• Implemented a more rigorous quality control process, reducing defects in finished products.
• Helped Introduced new safety protocols that reduced accidents on the floor by.
• Conducted monthly safety audits to ensure compliance with safety standards, resulting in zero major safety incidents.

Meeting Production Targets and Deadlines

I’ve consistently met or exceeded production goals by monitoring production schedules, adjusting workflows, and addressing any issues that arise quickly. This has been key in ensuring that we meet Tesla’s high expectations for both volume and timeliness while maintaining quality standards.

• Achievements:
• Exceeded monthly production targets by setting record goals each month while maintaining product quality standards.
• Implemented process changes that led to a reduction in production delays, ensuring deadlines were consistently met.
• Played a key role in scaling up production during peak demand, helping to meet.

Continuous Improvement and Professional Development

I am committed to continuous learning and development, both for myself and my team. I regularly seek out new opportunities for professional growth and bring those insights back to my team, whether through workshops, training, or new process innovations. This has allowed me to stay at the forefront of industry best practices and Tesla’s evolving needs.

• Achievements:
• Attended training programs and gaining valuable insights that were later applied to improve production processes.
• Fostered a culture of continuous improvement by encouraging my team to submit suggestions, resulting in actionable improvements over the past year.
• Continuously monitor industry trends to integrate new technologies that enhance production efficiency.

• Technician Duties include (but not limited to): Engage with engineering teams while creating detailed sessions to resolve diagnostic challenges
• Interpret and navigate electrical schematics/diagrams to diagnose root cause issues
• Conduct quality electrical circuit/terminal repairs per Tesla Standards
• Demonstrate proficiency in networking systems including CAN, LIN, A2B, and Ethernet
• Bench-top load firmware onto car computers, body control modules, battery management systems, etc.., Perform remote and local diagnostics on EOL vehicles and provide a well-defined path for repair
• Training of new technicians
• Manually clone high voltage controllers by extracting old data, converting text to hex format, and flashing onto new controller ensuring system integrity
• Utilize internal GUI tools to re-flash modules in bootloader mode to facilitate smooth application execution
• Tesla High Voltage Certification
• Tesla Stringo Certification
• Supervised team of repair bays 13-25 , estimate staff members 15-25 members , but can be up to bays 3-28 + out side help.
• Collaborated with the MRB team on processing good/new/used/damage parts, and insuring they are getting charged to the correct department so TESLA as a whole is saving money everyday
• Utilized portable diagnostic such as ToolBox , to do remove diag and software / controller updates , allows us to use can explore to view signals and data failing on truck in live time

• Technician Duties include (but not limited to): Diagnostics, Engines, Transmissions, Axles, Struts, Tune Ups, Steering Racks, Window Regulators, Inspections, Electrical Diagnostics, PCM Re Flashes, Over Seeing Lube techs/tire techs and other techs, Handing out work orders, Making sure correct parts are ordered and received, Verifying work orders are being completed on time and correctly, Overseeing all repairs and assisting with diagnostics with other level techs, Working closely with Store Manager and Upper Management on Budgets, Service Numbers
• Managed Shop and bays . Would work with Sales manager on tickets hours parts and making sure tickets are correctly distributed to techs

• Managed Shop and bays . Would work with Sales manager on tickets hours parts and making sure tickets are correctly distributed to techs
• Technician Duties include (but not limited to): Diagnostics, Engines, Transmissions, Axles, Struts, Tune Ups, Steering Racks, Window Regulators, Inspections, Electrical Diagnostics, PCM Re Flashes, Over Seeing Lube techs/tire techs and other techs, Handing out work orders, Making sure correct parts are ordered and received, Verifying work orders are being completed on time and correctly, Overseeing all repairs and assisting with diagnostics with other level techs, Working closely with Store Manager and Upper Management on Budgets, Service Numbers, and Gross Profit Margins

• Management Duties include (but not limited to): Customer Service, Invoicing, Managing Bay flow, answering phones, Purchasing, Accounts payable, Cash handling
• Technician Duties include (but not limited to): Diagnostics, Engines, Transmissions, Axles, Struts, Tune Ups, Hod Rod/Classic Car builds, Mufflers, Exhaust Systems, After Market/High Performance, Disc Brake Conversions, Custom Brake lines, Vintage Air Kits, Tuning, Carburetor Rebuilds, Conversion Kits, Fuel Injection Kits, Nitrous Systems, Lowering kits, Lift Kits, Turbo Systems, Fab/Metal work, etc.

• Management Duties include (but not limited to): Customer Service, Invoicing, Managing Bay flow, answering phones, Purchasing, Accounts payable, Cash handling
• Making sure Repair tickets are correctly distributed to techs

• Including but not limited to: Ordering parts, picking up parts, Service write ups, answering phones, Front end customer service, Organizing shop files, Vehicle engine swap, Transmission repair, Full vehicle diagnostics, A/C and heating repair

Management Duties include (but not limited to): Customer Service, Invoicing, Managing Bay flow, answering phones, Purchasing, Accounts payable, Cash handling
Making sure Repair tickets are correctly distributed to techs

• Management Responsibilities include (but not limited to): Customer Service, Invoicing, managing apt Log, answering phones, Purchasing, Accounts payable, Cash handling, Window tint install, Automotive detailing, Service write-ups

• Maintenance, Proficient in welding and various metal work, cutting, and drilling; Experience with operating front loaders, Bobcats and Forklifts; Maintenance of sprinkler systems and rain bird boxes