Turning data into success stories.
Dedicated to creating positive change and delivering impactful solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Quality Assurance Analyst @ Meta
Accenture
06.2022 - Current
Conduct high-volume quality assurance audits to deliver clear, actionable performance reports to senior management and clients.
Drive cross-functional root cause analysis, delivering data-driven insights for strategic decisions.
Provide group and personalized coaching sessions, elevating team skills and performance.
Present project processes to global management and clients, highlighting project success and demonstrating impactful outcomes.
Operations Manager
Wahaka Restaurant
05.2019 - 08.2021
Provided strong leadership and cultivated a culture of excellence among staff, emphasizing customer satisfaction and service excellence.
Enhanced operational efficiency by analyzing customer and stakeholder feedback to drive data-driven improvements.
Developed customized reports based on market research insights to optimize decision-making and enhance performance.
Utilized data analysis techniques to optimize procurement processes and streamline inventory management, ensuring optimal stock levels.
Administration Manager
Malo Panama
07.2018 - 05.2019
Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs
Utilized data analysis techniques to generate key insights, informing strategic decision-making processes.
Ensured financial accuracy through meticulous bank account reconciliation procedures.
Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
Education
Master of Science - Business Intelligence & Data Management
Inesdi Business Techschool
Barcelona
04.2025
Bachelor of Science - Business Administration And Management
Aden Business School
Panama City
11.2023
Skills
Data Analytics
Solution Selling
Client Relationship Management
Communication Skills
Problem-solving
Presentation Skills
Negotiation Skills
Analytical Thinking
Cross-Functional Collaboration
Business Process Improvement
Certification
Present with Purpose: Create/Deliver Effective Presentations - IBM
SQL for Data Science - University of California, Davis
Essentials for Solution Engineers - LinkedIn
Awards
Top Performer - Accenture, 04/01/23, For outstanding productivity and commitment to excellence.
Timeline
Data Quality Assurance Analyst @ Meta
Accenture
06.2022 - Current
Operations Manager
Wahaka Restaurant
05.2019 - 08.2021
Administration Manager
Malo Panama
07.2018 - 05.2019
Master of Science - Business Intelligence & Data Management
Inesdi Business Techschool
Bachelor of Science - Business Administration And Management