Summary
Overview
Work history
Education
Skills
Languages
Timeline

Jorge L Carrera B

Dublin,Leinster

Summary

Astute IT Technician equipped with in-depth knowledge of technical troubleshooting and diagnosis. Evaluates performance issues and escalates critical concerns to supervisors. Focused problem-solver with prove history of high-quality IT support.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

IT Technician

Scanda Group (Kenos)
Naucalpan, City of MExico
09.2019 - 11.2022

Technical proficiency: In an IT and customer support role, you may need to work with a variety of software, hardware, and systems. Being proficient in relevant technical skills such as programming languages, operating systems, and database management can be important for success in these roles.


Education

Bachelor of Science - Bachelor of Communication Sciences

Autonomous University of Nuevo Leon, Monterrey, Mexico
08.2007 - 12.2010

Skills

  • Network troubleshooting
  • Exceptional communicator
  • Telecommunications
  • Customer service expert
  • Technical issues analysis
  • Desktop support
  • Skilled in TCP/IP and WAN
  • Application support
  • Customer support needs assessment

Languages

English
Intermediate
Spanish
Native

Timeline

IT Technician - Scanda Group (Kenos)
09.2019 - 11.2022
Autonomous University of Nuevo Leon - Bachelor of Science, Bachelor of Communication Sciences
08.2007 - 12.2010

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Jorge L Carrera B