João Hélio Cândido Stival
Dublin
Summary
Finance professional with extensive experience in problem-solving, interpretative numerical, costumer service, prioritize tasks and administration. Proven ability to thrive in high-pressure environments, delivering accurate and timely results while consistently exceeding targets. Adept at working collaboratively with cross-functional teams and managing multiple priorities to ensure organizational goals are met efficiently.
Ten years of experience in the largest private and commercial bank in Brazil, starting as an intern and finishing the last five years as Manager.
In 2021 received the "AGIR" award, which recognizes the best financial results of agencies in the country.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Barista Supervisor
Butlers Chocolate Cafe
05.2024 - Current
- Perform all supervisor duties, front and back of house functions including opening and closing procedures, coordinating with the Café Manager as necessary.
Branch Manager
Itau Bank
08.2021 - 09.2023
- People management and leadership.
Management of results, risks, cash, security, suppliers and agency processes.
Plan and disseminate the agency's strategy in the short and long term, ensuring the development of employees and the agency's results.
Among other activities.
Operations Manager
Itau Bank
04.2019 - 07.2021
- Management of results, risks, cash, security, suppliers, agency processes and leadership.
Operations Supervisor
Itau Bank
02.2017 - 03.2019
- Supervision of bank tellers, cash control, risk control and bank branch security.
Bank Teller
Itau Bank
12.2013 - 02.2017
- Customer service and sales of banking products.
Intern
Itau Bank
03.2013 - 11.2013
- Sale of banking products
Education
MBA - Business Management, Controlling And Finance
Faculdade Unyleya
Goiânia-GO, Brazil12-2019
Bachelor of Accounting - Accounting And Finance
Pontifícia Universidade Católica De Goiás
Goiânia-GO, Brazil12-2012
Skills
- Problem-solving
- Customer service
- Multitasking
- Adaptability and flexibility
- Team leadership
- Team collaboration
- Operational efficiency
- Banking operations
- Prioritizing and planning
- Financial analysis and reporting
Certification
- Brazilian Financial Professionals Certificate CPA-10
Honors & awards
February 2022 received the AGIR 2021 award.
- Award that recognizes the best financial results of Itau Bank branches in the country.
Languages
Portuguese
Native language
English
Upper intermediate
B2
Italian
Beginner
A1
Timeline
Barista Supervisor
Butlers Chocolate Cafe
05.2024 - Current
Branch Manager
Itau Bank
08.2021 - 09.2023
Operations Manager
Itau Bank
04.2019 - 07.2021
Operations Supervisor
Itau Bank
02.2017 - 03.2019
Bank Teller
Itau Bank
12.2013 - 02.2017
Intern
Itau Bank
03.2013 - 11.2013
- Brazilian Financial Professionals Certificate CPA-10
MBA - Business Management, Controlling And Finance
Faculdade Unyleya
Bachelor of Accounting - Accounting And Finance
Pontifícia Universidade Católica De Goiás
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