Jonathan Board
Galway,Ireland
Summary
A highly skilled professional with a strong foundation in technological literacy and communication proficiency. Demonstrates exceptional time efficiency and resilience under pressure, ensuring tasks are completed effectively. Known for excellent email etiquette and being a proactive team player who takes initiative. Committed to leveraging skills to contribute to organisational success while pursuing opportunities for professional growth.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Customer assistant
Tesco
Headford, County Galway
09.2023 - Current
- Collaborated efficiently with team members to maintain smooth store operations.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
Customer assistant
Joyce's
Headford, Ireland
02.2019 - 09.2023
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Provided excellent customer service to ensure repeat business.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Ensured health and safety regulations complied within work premises at all times.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
Manager
Walmart
Marietta, United States
04.2012 - 09.2018
- Delegated tasks efficiently to maximise productivity.
- Optimised resource allocation for increased profits.
- Maintained inventory control, reduced stock shortages.
- Coordinated cross-departmental collaboration for improved workflow.
- Supervised project timelines for timely completion.
- Liaised with suppliers to ensure timely deliveries.
- Implemented cost reduction measures, reduced overhead expenses.
- Led performance reviews, identified areas for improvement.
- Enforced safety regulations to reduce workplace accidents.
- Fostered a positive work environment with regular team-building activities.
Education
Bachelor of Science - Computing in Software Development
Atlantic Technological University
Galway 09.2019 - 11.2024
Skills
- Technological literacy
- Time efficiency
- Resilience under pressure
- Email etiquette
- Team player
- Initiative taking
- Communication proficiency
Certification
Introduction to Cybersecurity - CISCO Networking Academy
Technology
- Wireshark
- Putty
- Firewall configuration & debugging
- Bash / Linux
- Powershell
- Python
- C
- SQL
- Javascript / Typescript
Languages
English
Native
German
Native
Timeline
Customer assistant
Tesco
09.2023 - Current
Bachelor of Science - Computing in Software Development
Atlantic Technological University
09.2019 - 11.2024
Customer assistant
Joyce's
02.2019 - 09.2023
Manager
Walmart
04.2012 - 09.2018