John Patrick Ward
SKERRIES
Summary
Eager to contribute to a dynamic team and support organizational goals. Creative and engaging account manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Accounts Manager & Warehouse Operations
Kudos Housewares Ltd
SKERRIES
07.2014 - Current
- Managed customer accounts and maintained strong client relationships.
- Coordinated order processing and ensured timely delivery of products.
- Oversaw account reconciliations and resolved discrepancies efficiently.
- Trained junior staff on account management systems and best practices.
- Managed the accounts payable and receivable processes ensuring timely payments of invoices.
- Ensured compliance with company policies and industry regulations in all transactions.
- Developed successful customer relationships to boost sales opportunities.
- Addressed customer questions and concerns regarding products and services.
- De-escalated customer interactions by providing alternative solutions to issues.
- Acted as main point of contact in matters relating to client concerns and needs.
Administrator - Business Operations
Hanly & Company
Dublin
03.2000 - 06.2014
- Managed daily business operations and administrative tasks efficiently.
- Coordinated communication between departments to enhance workflow.
- Oversaw scheduling and logistics for team meetings and events.
- Assisted in budgeting processes and financial reporting tasks.
- Developed and maintained filing systems for easy access to documents.
- Trained new staff on administrative protocols and software systems.
- Analyzed financial data to identify trends and recommend improvements.
- Tracked inventory levels across multiple locations and adjusted orders accordingly.
- Managed office operations, scheduling, and inventory audits.
- Maintained work safety and followed established operating procedures and practices.
Warehouse Assistant
Hanly & Company
Dublin
03.1993 - 01.2000
- Assisted in organizing warehouse inventory for efficient access and storage.
- Operated forklifts to transport goods within the warehouse safely.
- Collaborated with team members to maintain cleanliness and organization standards.
- Handled incoming shipments by unloading and inspecting products for damage.
- Supported order fulfillment processes by picking and packing items accurately.
- Utilized inventory management systems to track stock levels and movements.
- Followed safety protocols to ensure a secure working environment at all times.
- Communicated with supervisors regarding inventory shortages and equipment needs.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Inspected and moved products to designated areas in warehouse.
- Organized warehouse racks to ensure efficient storage of goods.
- Lifted materials of varied weights on regular basis.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used hand pallet truck to transport heavy material within the facility.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Assembled cartons, crates, and containers to prepare for shipping.
- Followed safety guidelines while operating machinery in the facility.
- Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
- Trained new employees regarding warehouse procedures and standards.
Education
Bachelor of Commerce - Business
U C D
Dublin06-1989
Skills
- Account reconciliation
- Customer relationship management
- Invoice processing
- Data entry accuracy
- Payment tracking
- Team leadership
- Effective communication
- Client engagement
- Inventory auditing
Certification
- Full Clean driving licence
- Mentor to Skerries Harps Camogie team ( Garda vetted )
- Regular Park run participant
Timeline
Accounts Manager & Warehouse Operations
Kudos Housewares Ltd
07.2014 - Current
Administrator - Business Operations
Hanly & Company
03.2000 - 06.2014
Warehouse Assistant
Hanly & Company
03.1993 - 01.2000
Bachelor of Commerce - Business
U C D