Accomplished Sommelier and Bar and Restaurant manager with over five years of experience in the hospitality sector, adept at enhancing customer satisfaction through expert wine and spirit knowledge. Renowned for proactive management and adaptability, excels in cultivating strong team dynamics and operational excellence.
Overview
6
6
years of professional experience
Work History
Sommelier
Ballymaloe House Hotel
Cork City
06.2025 - Current
Curated extensive wine list to enhance guest dining experience.
Conducted wine tastings to educate staff and guests on selections.
Collaborated with culinary team to pair wines with menu offerings.
Managed inventory, ensuring optimal stock levels of wines and spirits.
Provided personalized wine recommendations based on guest preferences.
Recommended bottles from the cellar based on customer preference and budget constraints.
Maintained accurate records of all inventory and purchases.
Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.
Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
Manager
Arthur Maynes Pharmacy Wine and Tapas Bar
Cork, County Cork
11.2022 - 06.2025
Oversee bar and restaurant operations, ensuring exceptional customer service and staff performance.
Promoted to manager in January 2023 after excelling as assistant manager and sommelier.
Enhanced wine knowledge, curated and updated menus to boost customer satisfaction.
Supervise staff, resolve complaints, and maintain a positive work environment.
Manage inventory, including ordering wine, spirits, and supplies, ensuring smooth operations.
Fostered a team-oriented, positive environment, leading to improved staff performance leading to award for Best Wine Bar in Munster granted by The Irish Restaurant Awards.
Cocktail Bartender
The Crane Lane
Cork, County Cork
05.2021 - 11.2022
Prepared diverse cocktails, ensuring quality and consistency, enhancing customer satisfaction.
Served tables with efficiency and professionalism, maintaining high restaurant standards.
Acquired extensive knowledge of spirits and cocktail preparation, improving service quality.
Adapted to multiple roles, demonstrating versatility and teamwork in a fast-paced environment.
Trained new staff in cocktail preparation and service standards, contributing to a 10% improvement in customer satisfaction.
Bartender
Teach Hiúdaí Beag
Gweedore, County Donegal
09.2019 - 09.2020
Supervised pub operations ensuring high standards of cleanliness and stock availability.
Fostered strong relationships with customers, managing high traffic volumes efficiently.
Independently handled pub opening and closing, building rapport with regular patrons.
Bartender
The Cozy Corner Bar
New York, USA
07.2019 - 09.2019
Single-handedly operated the bar, delivering excellent service and maintaining cleanliness.