John Kavanagh
Aughrim
Summary
Dynamic Assistant Manager with a proven track record at Aldi Ireland, excelling in inventory management and team coordination. Enhanced customer service experiences and streamlined workflows, resulting in improved operational efficiency. Skilled in performance monitoring and conflict resolution, fostering strong staff relationships to drive team success.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Aldi Ireland
04.2013 - Current
- Assisted in daily operations by coordinating team schedules and resource allocation.
- Supported management in maintaining inventory accuracy through regular audits and data verification.
- Facilitated training sessions for new employees on company policies and operational procedures.
- Contributed to enhancing customer service experiences by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to streamline workflows, improving overall productivity and efficiency.
- Monitored performance metrics to identify areas for improvement and implement corrective actions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
XL Stop and Shop
02.2005 - 01.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Diploma - Social Sciences NFQI Level 6
Open University
OnlineSome College (No Degree) - Warehouse And Database Management NFQI Level 5
Whitehall College of Further Education
DublinSkills
- Team coordination
- Inventory management
- Customer service excellence
- Performance monitoring
- Workflow optimization
- Conflict resolution
- Store operations management
- Staff relationship building
- Customer service
- Team leadership
- Problem-solving
- Time management
- Decision-making
Reading, music, cooking and gardening
in my spare time I enjoy reading and music, cooking different world foods.I have a deep interest and love for the environment and try to work and expand my small organic permaculture farm in Wicklow.
Timeline
Assistant Manager
Aldi Ireland
04.2013 - Current
Assistant Manager
XL Stop and Shop
02.2005 - 01.2011
Diploma - Social Sciences NFQI Level 6
Open University
Some College (No Degree) - Warehouse And Database Management NFQI Level 5
Whitehall College of Further Education