Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Ivey

Amsterdam

Summary

Results-driven professional with a diverse background in technology and telecommunications, blending technical expertise with strong leadership and sales skills.

Overview

3
3
years of professional experience

Work History

Lead Lab Technician

Intel/Arvato
Amsterdam
05.2023 - Current
  • Developed and implemented lab protocols for efficient and standardized workflows.
  • Led the build and configuration of made-to-order servers, meeting specific client requirements on both hardware and software.
  • Cross-trained in logistics operations, ensuring seamless coordination of materials and resources for efficient workflow.
  • Managed inventory and coordinated timely delivery of technology products to clients.
  • Provided on-site event support for technology deployments in different countries.
  • Demonstrated adaptability and problem-solving skills while working independently in diverse global settings.
  • Proficient in configuring and customizing various electronic systems, including computers, tablets, and servers.

Electronics Technologist/ Foreman

Cutting Edge Applied Technology
Dartmouth
01.2022 - 04.2023
  • Executed the assembly and testing of intricate electrical panels, including those for marine safety systems and military plane AR simulators.
  • Achieved precise soldering and wiring for optimal functionality of electronic systems.
  • Ensured precision and attention to detail in the construction of complex electronic components.
  • Collaborated with engineers and other technicians to design, develop and implement new products or systems.
  • Provided technical training to team members, ensuring a comprehensive understanding of assembly procedures and safety protocols.
  • Managed team schedules, delegated tasks, and ensured adherence to quality standards.
  • Worked with numerous power and hand tools while working on/with a variety of electrical and electronic components and devices.
  • Modified and installed complex experimental and commercial electronic equipment.

Consumer Service Technician

Bell Canada
Truro
03.2021 - 01.2022
  • Exceeded goals through effective task prioritization and great work ethic which earned me 4 monthly company awards in less than a year.
  • Installed, configured, and optimized network equipment, including routers, modems, and switches, to provide seamless internet connectivity.
  • Adhered to safety protocols and industry standards during the installation of fiber lines and network equipment.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Educated customers on the use and maintenance of network equipment and telecommunication devices.
  • Diagnosed and executed resolution for all network and server issues.
  • Conducted signal diagnostics and resolved any issues affecting service quality.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Consultant

Taylor Flooring
Sydney
11.2020 - 03.2021
  • Exceeded sales targets consistently, achieving a track record of success in meeting and surpassing revenue goals.
  • Cultivated and maintained strong relationships with clients through proactive communication and understanding of their needs.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Managed the end-to-end sales process, from lead generation to deal closure.
  • Used consultative selling techniques to recommend solutions that aligned with clients' business objectives.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.

Education

Diploma - Electronic Engineering Technician

Nova Scotia Community College
Sydney, NS
05.2020

Skills

  • MS Office
  • Sales Experience
  • Customer Service
  • Leadership experience
  • People Skills
  • Creative & Innovative
  • Collaboration talent
  • Maintenance & Repair
  • Diagnostics expertise
  • Technologically savvy

Languages

English
Native/ Bilingual
German
Professional

Timeline

Lead Lab Technician

Intel/Arvato
05.2023 - Current

Electronics Technologist/ Foreman

Cutting Edge Applied Technology
01.2022 - 04.2023

Consumer Service Technician

Bell Canada
03.2021 - 01.2022

Sales Consultant

Taylor Flooring
11.2020 - 03.2021

Diploma - Electronic Engineering Technician

Nova Scotia Community College

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John Ivey