Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Summit Primary Physicians
06.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant - Supervisor
BHskin Dermatology
02.2008 - 06.2024
Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
Reduced wait times for patients by implementing an efficient triage system for urgent cases.
Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
Streamlined administrative processes to reduce errors and improve overall office efficiency.
Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
Ensured compliance with healthcare regulations through regular audits and staff education.
Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
Completed comprehensive diagnostic testing of blood, urine and other body fluids.
Followed safety protocols and precautions for safe and hazard-free work environment.
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care