Summary
Overview
Work history
Education
Skills
Timeline
Generic

Joe Gavagan

Tuam,County Galway

Summary


Reliable and customer-focused professional with hands-on experience in vehicle checks, equipment delivery/collection, and customer service within the service industry. Known for maintaining high standards in safety, product quality, and customer satisfaction. Demonstrates strong communication and organisational skills, with a proactive approach to vehicle maintenance, system compliance, and company representation.

I have over 16 years' experience working as a courier driver which involved multi drops and collections. In this respect I am well versed in loading and unloading vans according to health and safety guidelines.


Overview

39
39
years of professional experience

Work history

Supervisor Industrial Cleaner

Allpro Ltd
Westlink Business Park, Oranmore, Co Galway
04.2024 - Current
  • Improved team efficiency by implementing new scheduling practices.
  • Ensured smooth operations with regular maintenance checks.
  • Identified potential risks and mitigated them through proactive measures.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Implemented company policies effectively, maintained high standards of service delivery.

Courier

DPD Courier Services
Claregalway, Co Galway.
06.2023 - 04.2024

Depot Manager

Fastway Couriers
Manwar Ind Pk, Tuam, Co Galway
06.2021 - 06.2023
  • Consistently met company and department objectives within budget and time constraints.
  • Enforced established logistics standards to protect consignment from damage or theft.
  • Collated logistics-related information for analysis and process improvement.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Monitored logistical expenses to keep operating costs low.
  • Adjusted pick-up and delivery schedules with changing consignment volumes.

Courier

Fastway Couriers
Manwar Ind Park, Galway Rd, Tuam, Co Galway
06.2009 - 06.2021
  • Performed daily pickups of packages in a speedy and efficient manner.
  • Communicated with colleagues to ensure the best possible service is provided to customers at all times.
  • Consistently met high customer expectations through efficient, accurate delivery service.
  • Managed busy pickup and delivery schedules, consistently meeting deadlines.
  • Utilised geographical expertise of roads to continuously exceed distribution KPIs.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Operated with safety and skill to avoid accidents or delivery delays, protecting both company and customer interests.

Taxi Owner and Driver

Galway City Taxi's
Dominick Street, Galway City
03.1999 - 06.2009
  • Answered, scheduled and responded to despatch calls at specific times and locations.
  • Maintained a punctual service for client collections, ensuring accurate location pick for optimum customer satisfaction.
  • Maintained cleanliness of interior and exterior of vehicle and consistently exceeded company standards.
  • Ensured customer drop-offs in safe, secure locations in line with Company regulations.
  • Provided exceptional levels of customer service to improve repeat business and renewal of contracts.
  • Arrived on time to customer appointments.
  • Utilised detailed road knowledge to navigate quickest routes and maximise number of journeys per shift.

Scaffolder in Construction

Various Construction Firms
Galway, Co Galway
05.1986 - 03.1999
  • Performed thorough scaffolding inspections, employing learned skills to determine structural integrity.
  • Implemented daily safety checks to verify all scaffolding work complied with health and safety regulations.
  • Ascertained time frame requirements from site management, working tirelessly to meet specified deadlines.
  • Ensured accurate, responsible erection and pack down of equipment for optimal safety compliance.
  • Communicated effectively with the site foreman and colleagues to operate collaboratively and aid overall site productivity.

Education

Scaffolding Ticket -

FAS
Galway
01.1986

Leaving Certificate -

Vocational Technical School
Bluebell, Inchicore, Dublin 8
05.1984

Skills

Excellent time management

Ability to follow and take instruction

Good team working skills

Good sense of leadership

Good verbal and written communication skills

Problem solving

Numerical and analytical skills

Training, supervising and appraising staff

IT skills

Persuasive negotiator and strong relationship builder

Timeline

Supervisor Industrial Cleaner

Allpro Ltd
04.2024 - Current

Courier

DPD Courier Services
06.2023 - 04.2024

Depot Manager

Fastway Couriers
06.2021 - 06.2023

Courier

Fastway Couriers
06.2009 - 06.2021

Taxi Owner and Driver

Galway City Taxi's
03.1999 - 06.2009

Scaffolder in Construction

Various Construction Firms
05.1986 - 03.1999

Scaffolding Ticket -

FAS

Leaving Certificate -

Vocational Technical School

Similar Profiles

Create profile
Joe Gavagan