Jocelyn Muñoz
Chicago
Summary
Experienced with customer service in professional settings. Uses effective communication and problem-solving skills to address client needs and foster positive interactions. Track record of managing multiple priorities efficiently with a positive attitude. Artistic and creative background with a willingness to learn new skills.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
01.2024 - 06.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Promoting bank products and services while connecting customers with an appropriate banker for their needs.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Barista
Philz Coffee
01.2023 - 01.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales Floor Associate
Target
07.2019 - 10.2019
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
Education
Bachelor of Arts - Painting & Fibers
School of The Art Institute Chicago
Chicago, IL05-2026
Skills
- Attention to detail
- Customer relationship development
- Google Sheets proficiency
- Organization and Time Management
- Trustworthiness and integrity
- Digital Photography
- Conflict resolution
- Spanish speaking
- Phone etiquette
- Writing
CV
Jocelyn Muñoz
Born 2002, Milpitas, CA
Lives and works in Chicago, IL
Education
2021-2024 AA in Fine Arts
2024-2026 Undergraduate student at the School of Art Institute Chicago on path to earn a BFA in Fine Arts with a focus on Painting
Group Exhibitions
2024 Hidden Treasures, Olive Hyde Art Gallery, Fremont, CA
Cut Paste Create, Bedford Gallery, Walnut Creek, CA
Timeline
Bank Teller
Wells Fargo
01.2024 - 06.2024
Barista
Philz Coffee
01.2023 - 01.2024
Sales Floor Associate
Target
07.2019 - 10.2019
Bachelor of Arts - Painting & Fibers
School of The Art Institute Chicago
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