JOBY GEORGE

• Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
• Strategically designed an enterprise-scale data platform to bolster GM's vehicle data infrastructure, spearheading a dedicated team responsible for its construction and ongoing management.
• Successfully delivered a project to scale data ingestion capabilities for GM's various departments, empowering our user base to seamlessly access and utilize mission-critical centralized information resources.
• Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
• Enhanced overall team productivity with continuous training and mentoring of junior engineers.
• Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
• Lead a team of Big Data engineers responsible for designing, implementing, and optimizing (PaaS) Platform solutions to support business-critical applications and processes.
• Define project scope, objectives, and deliverables, and develop project plans, timelines, and resource allocation strategies to ensure successful project execution and delivery.
• Collaborate with business stakeholders, project managers, and technical teams to gather requirements, analyze business needs, and translate functional specifications into technical solutions.
• Design and implement Hadoop components, maintain reliability, support production readiness.
• Effectively guided teams spanning diverse regions, skillsets, and experience levels, fostering collaboration and harnessing the collective strengths to drive innovation and achieve outstanding project outcomes.
• Leveraged the Agile software methodology to expertly manage backlogs and craft strategic roadmaps, ensuring seamless alignment between development iterations and business objectives while promoting adaptive planning and continuous improvement.
• Exemplified exceptional mentoring prowess by nurturing and guiding team members fostering their professional growth and cultivating a cohesive environment of knowledge exchange and skill enhancement.
• Optimize platform performance, scalability, and reliability through query optimization, indexing strategies, partitioning, and other performance tuning techniques.
• Implement data security measures, access controls, and encryption mechanisms to protect sensitive data and ensure compliance with regulatory requirements.
• Conduct code reviews, provide technical guidance and mentoring to team members, and foster a culture of collaboration, innovation, and continuous learning.
• Manage releases, deployments, and version control processes, and coordinate with system administrators and operations teams to ensure smooth production deployments and system upgrades.
• Product Backlog management, Scrum sprint cycle management, On-call, CAP goal settings, Employee calibration sessions, Performance management, Feedback and Mid-Year and Full-Year evaluations.
• Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
• Reduced production downtime by developing effective maintenance schedules and procedures for equipment upkeep.
• Streamlined communication between departments by establishing regular meetings, improving collaboration on complex projects.
• Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
• Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.

Worked as Global Technical Operations Lead for the SaaS product Connected Vehicles insights (Vehicle data monetization) on IBM Cloud. Solutions based on IBM maximo, Hadoop, Oracle, DB2 and Kafka. Responsible for entire server side and database side of product life cycle including Incident management, On-call, SRE and RCA, along with security and compliance.

• People management role with resources in Brazil, Ireland, and USA.
• Lead for IBM Maximo application, databases, and system support under one roof.
• Support Linux SRE’s, Kubernetes, Hadoop, HPC, Kafka, Hybrid Cloud platforms, Maximo suite.
• Collaborate with senior leadership and the product engineering teams to provide technical strategy and vision for SRE infrastructure.
• Create and maintain a unified strategy for governance, automation, implementation, and operations across SRE practice.
• Recruitment, on-boarding, training, mentoring, employee assessment and appraisal discussions of engineers of various nationalities.
• Resource allocation and service delivery based on cost factor and follow-the-sun model.
• Data and Systems strategy design and implementation.
• Troubleshoot/diagnose/triage and work to resolution 1st and 2nd line support queries from worldwide client base relating to application support of the IBM Maximo software product, using previously-gained extensive knowledge and experience of the IBM Maximo product and its underlying technologies and platforms (such as the IBM WebSphere JVM platform and web server, Oracle/DB2/SQL database and server OS).
• Improved engineering processes by implementing innovative automation strategies and techniques.
• Optimized project efficiency by streamlining communication channels between cross-functional teams.
• Enhanced product quality through meticulous design reviews and rigorous testing protocols.
• Reduced production costs by identifying areas of improvement and implementing cost-effective solutions.
• Led a team of engineers to meet aggressive deadlines, ensuring on-time delivery of high-quality products.
• Evaluated project performance using key metrics; analyzed data to identify trends, optimize resources allocation, and inform future decision making.

Worked for Etisalat National Security Projects and Datacenter support on multiple roles as Project Manager, Lead DBA, System & Database architect, and Software Engineer. Support production and DR environments with Highest Database Security, PERFORMANCE TUNING and HIGH Availability as the primary and challenging area.

• Managed SLA based on SQL query response time agreed with state security dept and judiciary.
• Designed a solution end-to-end that handles 12.7 billion new records (Structured and Un-strcuctred) every 24hrs with extensive Text search on Oracle RAC clusters. An OLTP+DWH environment designed by me based previous experience on similar projects. Database level Compression, LOB de-duplication, Partitioning, Parallel processing, Tablespace encryption on Multiple RAC databases on ASM. Implemented Goldengate Uni-directional Replication for DR and High Availability.
• Team Lead and Data Architect for the Team managing Very Large Databases in OLTP loaded with 10PB+ online data.
• Designed, developed, and maintained complex PL/SQL packages, procedures, functions, and triggers to support various business functions, including data processing, reporting, and analytics.
• Optimized SQL queries and database performance using indexing, partitioning, query optimization techniques, and database performance monitoring tools.
• Implemented data migration and integration solutions to facilitate data exchange between different systems, databases, and applications.
• Participated in requirements analysis, solution design, and technical discussions with project stakeholders, business analysts, and software architects.
• RFP, RFQ , Tendering, Evaluation, POC, Ranking, Procurement, Implementation, Testing, RFS and Contract Renewals on San Storage, Network & firewall and Servers.
• CAPEX and OPEX Management and support higher executives on SLA.
• Managing associate junior database engineer and SQL-PLSQL developers with work assignments, mentoring and monitoring performance.
• Improved system efficiency by implementing and optimizing hardware and software components.
• Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
• Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
• Developed custom scripts for automating routine tasks, increasing overall productivity.
• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
• Oracle Exadata and ZDLRA appliance administration.
• Migrated 300+ databases to VM's to reduce the cost.
• Migrated 20+ high-end RAC databases from Oracle to DB2 Pure scale as part of cost reduction.
• System Design, Installation and maintenance of Oracle 12c Cloud with 4 Virtualized containers.
• Support Informatica Team for Data warehouse Design, ETL and publishing various data marts to various departments.

• Lead a team of consultants on Oracle SQL and PL/SQL developers, database engineers on client site responsible for designing, implementing, and optimizing database solutions to support business-critical legacy applications and processes for Gulf Air, Emirates and DU telecom.
• Define project scope, objectives, and deliverables, and develop project plans, timelines, and resource allocation strategies to ensure successful project execution and delivery.
• Collaborate with business stakeholders, project managers, and technical teams to gather requirements, analyze business needs, and translate functional specifications into technical solutions.
• Design and implement database schemas, tables, views, stored procedures, functions, triggers, and other database objects using PL/SQL and Oracle database technologies.
• Optimize database performance, scalability, and reliability through query optimization, indexing strategies, partitioning, and other performance tuning techniques.
• Implement data security measures, access controls, and encryption mechanisms to protect sensitive data and ensure compliance with regulatory requirements.
• Conduct code reviews, provide technical guidance and mentoring to team members, and foster a culture of collaboration, innovation, and continuous learning.
• Manage database releases, deployments, and version control processes, and coordinate with system administrators and operations teams to ensure smooth production deployments and system upgrades.
• Streamlined Oracle database operations by implementing efficient data management techniques.
• Enhanced system performance by optimizing SQL queries and stored procedures.
• Database design and performance tuning for BLOB, CLOB and VIDEO objects.
• Physical and Logical database Design based on Disk groups, RAID and Layout based on I/O and workload.
• SAN migration, Switch migration and DB reorganization.
• Developed custom Oracle applications for improved business process efficiency.
• Reduced processing time with the implementation of automated scripts for routine tasks.
• Conducted thorough testing and debugging of Oracle applications, ensuring optimal functionality and user satisfaction.
• Assisted in migrating legacy systems to Oracle, ensuring a seamless transition with minimal downtime.
• Ensured data integrity by establishing robust backup and recovery procedures for critical Oracle databases.

• 24/7 Oracle support for customers across the globe from bug fixes, performance issues, upgrade, patching, cloning, back up and recovery etc
• Enhanced software functionality by identifying and resolving complex technical issues.
• Optimized code performance for improved user experience and system efficiency.
• Collaborated with cross-functional teams to design innovative software solutions.
• Mentored junior developers, fostering professional growth and enhancing team productivity.

24/7 support to Accenture Warwick datacenter for UK/Europe based clients like LOYDS TSB Bank, VODAFONE, BRITISH PETROLEUM, British Gas, British National Health Services etc. ACE Award winner from the UK Service Delivery Manager of Accenture for the best performance.

Responsibilities

• Supporting various Oracle and SQL Server Databases.
• Support migration using INFORMATICA (ETL) to Oracle databases
• Upgrading the Applications and Database from current version to the higher version (11.5.8 to 11.5.9) using maintenance patches.
• Troubleshoot Concurrent Managers, Application Server and Database Performance.
• Installation, Troubleshooting issues in backup and Recovery and Relications.