Jobin John
Nenagh
Overview
11
11
years of professional experience
Work History
Supervisor BRS
Indus motors pvt Ltd
Kannur
03.2020 - 02.2024
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Identified needs of customers promptly and efficiently.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Implemented strategies to take advantage of new opportunities.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Created new strategies for improving customer service standards within the organization.
Technical Advisor
Indus motors pvt Ltd
Kannur
08.2019 - 02.2020
- Collaborated with engineers and technicians on technical problem-solving.
- Coordinated technical project tasks, ensuring timely completion.
- Provided technical support and troubleshooting assistance to team members and clients.
- Maintained accurate records of all repairs performed on computers.
- Participated in meetings, providing technical insights and updates.
- Facilitated communication between technical and non-technical stakeholders.
- Managed technical documentation and reports, ensuring accuracy and compliance with industry standards.
Senior Mechanic
Indus motors pvt Ltd
Kannur
04.2016 - 07.2018
- Planned work procedures using charts, technical manuals and experience.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Reviewed work orders and discussed with supervisors.
Mechanic
Indus motors pvt Ltd
Kannur
01.2015 - 03.2016
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Tested components with appropriate instruments to ensure proper operation.
Assistant Mechanic
Indus motors pvt Ltd
Kannur
10.2013 - 12.2014
- Maintained accurate records of all work performed on customer's vehicles.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Mechanic Trainee
Har cars pvt Ltd
Kannur
03.2013 - 09.2013
- Aligned wheels using special alignment equipment and wheel-balancing machines.
Education
Diploma - Automobile Engineering
Kerala Academy of Engineering
Wayanad01-2011
Higher secondary -
GHSS Chavassery
01.2007
SSLC -
ST Thomas HSS Manikadavu
01.2007
Skills
- MS Office
- Windows 7
- Engine repair
- Electrical systems
- Air conditioning
- Emission control
- Cooling systems
- Vehicle inspections
- Transmission repair
- Alignment techniques
Sex
Male
Personal Information
- Age: 31
- Blood Group: O+ve
- Date of Birth: 11/08/90
- Nationality: Indian
- Marital Status: Single
Affiliations
Learn new updates
Timeline
Supervisor BRS
Indus motors pvt Ltd
03.2020 - 02.2024
Technical Advisor
Indus motors pvt Ltd
08.2019 - 02.2020
Senior Mechanic
Indus motors pvt Ltd
04.2016 - 07.2018
Mechanic
Indus motors pvt Ltd
01.2015 - 03.2016
Assistant Mechanic
Indus motors pvt Ltd
10.2013 - 12.2014
Mechanic Trainee
Har cars pvt Ltd
03.2013 - 09.2013
Diploma - Automobile Engineering
Kerala Academy of Engineering
Higher secondary -
GHSS Chavassery
SSLC -
ST Thomas HSS Manikadavu