joanne reilly

• Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces. Clean the toilets. Wipe down surfaces around the canteen.

• Washed and put away cookware, utensils and dishes.
• Removed rubbish and recycling regularly to keep workspaces neat and clean.
• Kept all utensils, dishes and glasses clean and ready for customer use.
• Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
• Disposed of kitchen waste and recycling appropriately.
• Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
• Maintained a positive attitude under pressure, contributing to a harmonious kitchen environment.

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Built and maintained courteous and effective working relationships.
• Handled customer concerns and escalated major issues to supervisor.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Picked up additional tasks to aid team success.
• Enhanced working relationships by participating in team-building activities.
• Actively listened to customers to fully understand requests and address concerns.

washed and put away cookware utensils and dishes removed rubbish out to the bins made sure all dishes and utensils were cleaned for customers to use made sure my station was always cleaned and ready for the next person to come in after my shift.