Joanne Cahill
Ballyboughal
Summary
Detail-oriented retail professional with extensive experience in sales management and customer service. Proven success in enhancing patron experiences and managing store operations, including cash handling, inventory, and staff supervision. Ready to leverage skills gained in the retail sector and beyond to contribute effectively in a dynamic environment.
Overview
32
32
years of professional experience
Work History
Sensory Panelist
Amárach Research
10.2019 - Current
- Analyzed food products and developed descriptive vocabulary for sensory panel at Teagasc Ashtown, enhancing understanding of product attributes.
- Evaluated existing Irish food products, new startups, and export-ready food, providing insights for market positioning and product development.
Supervisor/Assistant to the Chief Steward (acting)
Aviva Stadium
10.2018 - Current
- Supervising Stewards, enhancing patron experience and delivering premier service.
- Overseeing crew operations to ensure each event is safe and enjoyable.
- Recruitment of new Stewards for events at Aviva Stadium to maintain crew numbers.
Store Manager and Salesperson
Carrick Craft
Malahide
04.2002 - 04.2007
- Managed all aspects of the store as the sole staff member, overseeing cash handling and inventory of high-value stock.
- Specialised in sales of leisure craft, including motor cruisers, outboard engines, sports fishers, rigid inflatables, recreational canoes, and kayaks.
- Built a trusted reputation for chandlery, safety equipment, and marine electronics in Malahide Marina.
Sales and advertising executive
North County Leader
04.2001 - 04.2002
- Facilitated advertising sales efforts for local newspaper in North County Dublin. for local newspaper in North County Dublin.
In-house account manager and merchandiser
Fashion-Flo Ltd
Dublin Airport
02.1998 - 04.2001
- Managed Fashion-Flo's second largest account of t-shirts and souvenir apparel at Dublin Airport, focusing on tourist needs for outbound travel.
- Managed Aer Rianta/DAA client account and maintained a strong customer relationship.
Store manager in Trinity Trading
Fashion-Flo Ltd
Westmoreland Street
08.1997 - 02.1998
- Led staff and stock management in busy city centre tourist store.
- Managed fast moving inventory control processes with minimal storage space.
- Provided management support at Grafton Street Guinness Clothing store during peak times.
Sales assistant in flagship 'Guinness Clothing' store
Fashion-Flo Ltd
Grafton Street
03.1997 - 08.1997
- Completed intensive brand and sales technique training from Diageo for Grafton Street store launch.
- Supported brand start-up and collaboration between Fashion-Flo and Guinness Diageo.
- Facilitated collaboration between Fashion-Flo Ltd and Guinness Diageo to enhance brand synergy.
Sales assistant
Dunnes Stores
Letterkenny and Henry Street, Dublin
06.1994 - 03.1997
- Assisted customers with product selections and inquiries.
- Processed transactions accurately at the point of sale.
- Maintained organized displays and ensured stock availability.
- Processed customer purchases at register, organized apparel displays to enhance shopping experience, and assisted shoppers with product inquiries
Education
Security - PSA license
Private Security Authority
05-2019
Retail Management - Certificate in Retail Management
Dublin Institute of Technology (DIT) College of Marketing & Design
Mountjoy Square, Dublin 106-1996
Leaving Certificate -
Loreto Convent
Letterkenny, Co. Donegal 08-1993
Hobbies and Interests
I try to pack as many family outdoor activities as I can into the weekends. I coach the Under 13 girls GAA team in Ballyboughal and my role as Healthy Club Officer keeps me busy in the Club beyond football. I enjoy heading up the annual fundraising efforts which has been vital in light of our recent Capital development project. I enjoy participating in various fitness challenges including TRYKA and Battle Cancer.
Volunteer Experience
- Healthy Club Officer, Ballyboughal GFC, 03/01/17, Present, Enhance the club to make it a hub for health in the local community. Focus on the physical, social and mental health of the community. Led initiatives that resulted in official recognition as a GAA 'Healthy Club'.
- Company Director, Applewood West Management Company, 06/01/12, 03/01/14, Helped restore the finances of the Management Company to maintain the estate. Ensured compliance with fire and safety regulations.
Timeline
Sensory Panelist
Amárach Research
10.2019 - Current
Supervisor/Assistant to the Chief Steward (acting)
Aviva Stadium
10.2018 - Current
Store Manager and Salesperson
Carrick Craft
04.2002 - 04.2007
Sales and advertising executive
North County Leader
04.2001 - 04.2002
In-house account manager and merchandiser
Fashion-Flo Ltd
02.1998 - 04.2001
Store manager in Trinity Trading
Fashion-Flo Ltd
08.1997 - 02.1998
Sales assistant in flagship 'Guinness Clothing' store
Fashion-Flo Ltd
03.1997 - 08.1997
Sales assistant
Dunnes Stores
06.1994 - 03.1997
Security - PSA license
Private Security Authority
Retail Management - Certificate in Retail Management
Dublin Institute of Technology (DIT) College of Marketing & Design
Leaving Certificate -
Loreto Convent