Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne Byrne

Kildare

Summary

Hardworking and dedicated to my role as manager with 21 years of experience in the business starting as cashier to deputy manager and standing in as manager for the last 2 years, my customer service is of a very high standard and i work closely with all the staff in Ed St. to maximise margin and promote all the latest events and specials, i take great pride in my job and always make a big effort to promote Paddypowers, i have a very good relationship with my customers which has fed through to my staff, Edward Street has a very lively atmosphere with great banter and craic and i know my management and hard work has created this atmosphere both on and off the shop floor.

Overview

21
21
years of professional experience

Work History

Manager

Paddypower
Newbridge
05.2022 - Current
  • Leading my team with great customer service
  • Making sure we are all up to date on the latest promotions and keeping up to date on whats coming next OTC and on BGTS
  • Keeping within our budgets with rosters and expenses.
  • Staying in control of monitored customers OTC and on BGTs
  • KYC is taken as high priority in Edward Street
  • Keeping good morale through positive attitude with my shop team and on the shop floor

Deputy Manager

Paddypower
Newbridge
04.2004 - 05.2022
  • Day to day running of the business
  • Taking charge whenever needed
  • High standard of customer service and procedures
  • Pride in my role

RBA

Paddypower
Edward St Newbridge
05.2003 - 04.2004
  • Learning everyday
  • Getting to know our customers
  • Cash handling and procedures
  • Learning from my peers

Education

Future Leaders

Paddypowers
01-2020

Skills

  • Team leading
  • Customer Service
  • Promoting the business
  • Keeping control of shop budget
  • Driving good example with staff and customers

Timeline

Manager

Paddypower
05.2022 - Current

Deputy Manager

Paddypower
04.2004 - 05.2022

RBA

Paddypower
05.2003 - 04.2004

Future Leaders

Paddypowers
Joanne Byrne