Joanna Tolysz

Rathcoole,Ireland

Summary

Experienced in school administration and office coordination, with a strong focus on front-office reception and customer service. Demonstrates proficiency in issuing student IDs, data entry, record maintenance, and document control while ensuring GDPR compliance. Skilled in correspondence, scheduling, financial administration, and reporting, supported by advanced Microsoft Office proficiency. Known for accuracy, confidentiality, diplomatic communication skills, and professional etiquette. Fluent in Polish with intermediate English proficiency. Committed to enhancing organisational efficiency through exceptional time management expertise and organisational skills.

Overview

years of professional experience

2016

years of post-secondary education

Certification

Work history

Warehouse Operative / Packer

Wincanton

Dublin

2024.05 - 2026.02

Picking, packing and preparing customer orders with high accuracy.
Ensuring correct labelling, packaging and presentation of goods.
Using handheld scanners to record stock movements.
Maintaining a clean, safe and organised work environment.
Meeting daily performance targets and supporting team workflow.
Following all safety, quality and compliance procedures.

Senior School Administrator / Accountant / HR & Payroll Specialist

Education Sector

2003.01 - 2022.01

Full administrative and secretarial support for school management.
Issuing student ID cards, certificates and educational documents.
First point of contact for parents, pupils and visitors.
Managing documentation, filing systems and GDPR/RODO compliance.
Recording and reconciling fees, subsidies and public funding.
Preparing financial reports, statistics and summaries.
Managing HR and payroll documentation, staff records and attendance.
Operating school administrative systems (Vulcan, Sigma, SIO).
Organising meetings, school councils and internal events.
Maintaining office supplies and ensuring smooth daily office operations.

Education

Bachelor’s Degree - Accounting & Finance

Higher School in Warsaw

Warsaw

Skills

School administration and office coordination
Front-office reception and customer service
Issuing student IDs and documents
Data entry and record maintenance
Document control and GDPR compliance
Correspondence and scheduling
Financial administration and reporting

Microsoft Office proficiency
Accuracy and confidentiality
Diplomatic communication skills
Fluent Polish; intermediate English proficiency
Time management expertise
Professional etiquette
Organizational skills

Certification

First Aid
Health & Safety in Education
Data Protection (GDPR)
Institutional Archives Management
School Trip Leader Certification

8. REFERENCES

Available on request.

7. ADDITIONAL INFORMATION

Excellent interpersonal and relationship-building skills
High adaptability and quick learning
Strong accuracy and attention to detail
Calm, diplomatic communication style
Ability to work independently and take initiative

Timeline