Summary
Overview
Work History
Education
Skills
References
Timeline
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Joanna Gordon

Dublin

Summary

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

16
16
years of professional experience

Work History

Retail Sales Associate

Next
Dublin
07.2008 - Current
  • Provided product information and answered customer questions.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Answered store and merchandise questions and led customers to wanted items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Kept informed about new products arriving at the store on a regular basis.
  • Assisted customers with finding the right product for their needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Ensured compliance with all applicable laws regarding sale of age-restricted items.

Education

High School Diploma -

Deansrath Community School
Dublin
01-2003

NFQ Level 5 - PT applied psychology

Deansrath Community College
Dublin

Skills

  • Display Setup
  • Customer Service
  • Money Handling
  • Loss Prevention
  • Order Processing
  • Dispute Mediation
  • Cash Handling
  • Store Opening and Closing
  • Interpersonal and Written Communication
  • Suggestive Selling
  • Relationship Building
  • Complaint Management

References

References available upon request.

Timeline

Retail Sales Associate

Next
07.2008 - Current

High School Diploma -

Deansrath Community School

NFQ Level 5 - PT applied psychology

Deansrath Community College

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Joanna Gordon