Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

joanna byrne

dublin,Ireland

Summary

Dynamic professional with a results-driven attitude and proven expertise in customer service and team leadership. Demonstrates strong initiative in cash handling, order processing, and product knowledge, ensuring efficient opening and closing procedures. Committed to enhancing customer relations through exceptional service delivery, with a focus on achieving organisational goals.

Driven and personable professional with solid foundation in communication and customer service. Possesses strong problem-solving abilities and knack for building relationships with clients. Ready to contribute to achieving sales targets and enhancing customer satisfaction in [Desired Position] role.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work history

Sales Advisor

fexco
Dublin 24, Ireland
08.2019 - Current
  • Accomplished Sales Advisor
  • Buying and Selling of Currencies
  • Excellent Cash Handling Experience
  • Excellent Customer Service
  • Dealing with Customers both face to face and over the phone
  • Ensuring Compliance and Data Protection
  • Experience Working under Pressure in a Busy Environment
  • Working as Part of a Team and on My Own Initiative
  • Responsible for Opening and Closing of Store
  • Responsible for overseeing and Ordering of stock and Currency
  • Experience in Money Transfer services MoneyGram, Western union


Store Manager

BoyleSports
Dublin 22, Ireland
06.2009 - 07.2019
  • Overseeing the Day to Day Operations of a Betting shop Ensuring it Ran Smoothly and Efficiently
  • Managed Staff, Customers , Finances and Operations
  • Delivered Excellent Customer Service and Relations while driving Sales
  • Created Work Schedules
  • Taking Bets and Paying out Winnings
  • Handles Customer Complaints


Education

Leaving Cert -

Our Lady Of Mercy Secondary School
Dublin
06.1993 - 06.1998

Skills

  • Results-Driven attitude
  • Responsive listening
  • Customer engagement
  • Cash handling
  • Customer Service
  • Customer relations
  • Communication

Affiliations

  • Running, reading

Timeline

Sales Advisor

fexco
08.2019 - Current

Store Manager

BoyleSports
06.2009 - 07.2019

Leaving Cert -

Our Lady Of Mercy Secondary School
06.1993 - 06.1998
joanna byrne