Joanna Bracken
Dublin
Summary
Accomplished HR professional with a proven track record at IBM Talent Acquisition, adept in Applicant Tracking Systems and excelling in client relationship management. Spearheaded comprehensive recruitment cycles, enhanced onboarding processes, and led Agile methodology implementation, significantly improving recruitment metrics and operational efficiency.
Overview
10
10
years of professional experience
Work History
HR Administrator (In house)
Centric Mental Health
Dublin
07.2023 - Current
- Lead recruitment process end-to-end, including job posting, candidate screening, interview coordination, offer negotiation and candidate onboarding (Psychotherapists, Psychologists, Corporate, admin roles)
- Assist the Lifecycle Operations team on HR administrative tasks
- Maintain and manage HR data, including employee records, benefits, and performance data
- Producing employee documents, offer letters, amendment letters, contracts
- Administer various HR processes, including onboarding, offboarding, and employee transfers
- Responsible for supporting Lifecycle-related administration tasks including Employment verifications
- Support reporting, audit, compliance, and data integrity initiatives
- Conduct exit interviews and provide analysis of findings
Talent Care Advisor - Recruitment Administration (RPO)
IBM Talent Acquisition
Remote
04.2022 - 03.2023
- Primary point of contact for recruitment administration queries across EMEA
- Managed the offer process, including preparation of offer letters and coordination with Legal
- Supported Talent Acquisition Partners with administrative tasks, interview scheduling, and requisition management
- Participated in the evaluation and implementation of Talent Acquisition tools
Recruitment Team Lead (RPO)
IBM Talent Acquisition
Cracow
03.2018 - 08.2020
- Led a team of 10-12 recruitment coordinators, monitoring performance and providing feedback
- Managed the full recruitment cycle for various roles and supported client relationships
- Coordinated onboarding processes and developed monthly induction agendas for new joiners
- Generated and analysed reports to track recruitment metrics and success
- Managed and built relationship with clients
- Coordinated Learning & Development for the employees
- Implemented and worked with Agile methodology in the recruitment process
Senior Recruitment Coordinator (RPO)
IBM Talent Acquisition
Cracow
01.2015 - 02.2018
- Provided administrative support to recruitment teams, managing interview scheduling and logistics for multiple clients in EMEA and AMER (Parexel, Biogen, Eli Lilly, SITA, Flowserve)
- Optimized ATS (BrassRing, Taleo, Workday) for efficient recruiting processes
- Drafted offer letters, contracts, and supported the onboarding process
- Collaborated with cross-functional teams to improve recruitment workflows and processes
- Led Student & Graduate recruitment
Education
MA - Russian Philology
Jagiellonian University
Cracow09.2014
BA - Russian Language
Silesian University
Katowice06.2011
Skills
- Applicant Tracking Systems (ATS)
- Learning Management Systems (LMS)
- Strong Communication & Organizational Skills
- Agile Methodology
- Problem-Solving & Adaptability
- Client Relationship Management
- Employment and labor laws
- Personnel file management
- Labor contract administration
Systems And Tools
- ATS (Workday, Taleo, Brassring, Occupop)
- Trello
- Slack
- LinkedIn Recruiter
- ModernHire
- MS Office
Timeline
HR Administrator (In house)
Centric Mental Health
07.2023 - Current
Talent Care Advisor - Recruitment Administration (RPO)
IBM Talent Acquisition
04.2022 - 03.2023
Recruitment Team Lead (RPO)
IBM Talent Acquisition
03.2018 - 08.2020
Senior Recruitment Coordinator (RPO)
IBM Talent Acquisition
01.2015 - 02.2018
MA - Russian Philology
Jagiellonian University
BA - Russian Language
Silesian University
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