Joan Hennessy

• Part time (4 hour) afternoon position working with after school children in the facility.
• Employed a friendly approach to enhance communication and build rapport with children ensuring boundaries respected
• Demonstrated professionalism and compassion to support best practices and quality standards.
• Negotiated conflicts between children fairly and effectively resulting in peaceful resolutions.
• Planned and carried out activities based on interests of children,
• Provided cover in baby room, wobbler and toddler rooms and ECCE rooms when the need arose.
• Flexible in availability to assist in providing cover across the facility, and to get to know the children and learn more about each age group.
• Training in baby room practices.
• Use of ECCE Soft app daily for recording daily logs.
• Paediatric First Aid completed. Children First Completed. Mandated Persons Certificate Completed.

• Responsible for end to end service of allocated clients for year end third party audit on a rolling basis. Allocation of up to 10 clients per month. Main point of contact for all audit queries, ensuring data provided from internal back office teams is correct and analysis provided to explain data where required.
• Oversight of year end data, collation into standard reporting template, ensuring no gaps or inconsistencies.
• Represented custody department on weekly calls with auditors, clients and other internal teams.
• Managed and resolved audit escalations, preserving strong professional relationships internally and with third parties.
• Facilitated knowledge-sharing sessions to disseminate best practices within team.
• Assisted less experienced team members with queries as required.
• Conducted performance evaluations and provided constructive feedback to team members.

• Volunteered one day a week during this time period.
• Observed the way the classroom functioned in a special school, and quickly became involved in assisting with the children. I later did subbing which i thoroughly enjoyed.
• Provided assistance to the classroom teacher and other SNAs as appropriate throughout the day, by assisting the students with their indoor and outdoor activities and educational and life skill tasks, ensuring each student reached their full potential.
• Gained experience in report writing through the completion of incident reports and tracking progress across individual tasks.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Completed accurate payroll calculations using SAGE Quickpay

• Documented employee attendance, leave and overtime and updated database.

• Maintained employee records accurately

• Created records for new starters and closed out files for terminated or resigned employees along with associated PAYE obligations.

• Processed holiday or leave requests, maintained related documentation and calculated appropriate payments.

• Prepared weekly rosters for staff

Handled challenging situations with sensitivity and understanding.

Worked closely with the chef in relation to ordering supplies, maintaining optimal levels of stock. Developed and maintained good working relationships with suppliers.

Provided support operationally during the course of the day as required

• This position involved working as PA to the Group Chief Executive of the CIE group of companies, dealing with all 3 companies and their management teams on an ongoing basis both in terms of operational and strategic policy issues.
• Dealt with the Department of Transport on all aspects relating to funding and parliamentary questions as these arose.
• Assisted with research input to drafting grant applications to secure new resources (EU).

• Prepared tenders for research projects
• Conducted economic research/modelling as required for successful projects, followed up with written reports for clients. Worked across several sectors of the economy.
• Conducted regular progress meetings with clients

• Provided cost benefit analysis reports to back-up insights of feasibility studies.
• Forecasted trends and changes in economic environments to inform budgeting, planning and investing decisions.
• Conducted feasibility studies to assess potential outcome of proposed investment and business strategies.
• Applied variety of statistical techniques and economic theory to compile, analyse and interpret economic data.
• Performed in-depth research and analysis of economic-related issues and recommended appropriate actions.

• Evaluated economic data to evaluate impact of existing monetary and fiscal policies.
• Generated forecasts for income and expenditure, interest rates and exchange rates.
• Worked with the team on daily analysis of the markets, keeping track of key economic indicators in the major economies and reporting to the fixed interest team. Fast paced environment with strict deadlines.