Jibson Vellampoikayil Joy
Tallaght,Ireland
Summary
Dynamic professional with 10 years of comprehensive experience in document control and operations management, excelling in delivering exceptional organisational efficiency and team collaboration. Proven expertise in fostering a motivated team environment while utilising excellent interpersonal and communication skills. A detail-oriented individual adept at managing high-pressure situations and ensuring customer satisfaction through effective problem-solving. Committed to continuous improvement and driving operational excellence in every endeavour.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Document Controller
Qatar Building Company, Doha
Doha
2018.09 - 2024.07
- Worked as Document Controller at Qatar Building Company, Doha, Qatar from September 2018 to July 2024.
Operation manager
The Optical Shop, Chengannur
Chengannur
2016.05 - 2018.05
- Worked as operation manager at The Optical Shop, Chengannur, Kerala from 2nd May 2016 - 31st May 2018.
Office Staff
Manappuram Finance Limited, Adoor, Kerala
Adoor
2015.02 - 2015.11
Admin Assistant
St Gregorios Cardiovascular Centre, Parumala
Parumala
2014.01 - 2014.09
- Worked as an Admin Assistant at St Gregorios Cardiovascular Centre, Parumala in 2014 for 9 months.
Education
M.B.A (MASTER OF BUSINESS ADMINISTRATION) - HR, FINANCE
Sree Amman Institute of Management and Research
2011.01 - 2013.01
B. Com - Co-operation
Mavelikkara Educational Co-operative Society
2006.01 - 2009.01
Higher Secondary - Commerce
Mavelikkara Educational Co-operative Society
2004.01 - 2006.01
SSLC - undefined
Bishop Hodges Higher Secondary High School
Mavelikkara, KeralaSkills
- Excellent interpersonal and man-power management skills
- Experience in motivating and fostering team environment
- Good command over English language (both verbal and written) and communication skills
- Ability to work effectively in all situations
- Team player – good listening skills and ability to understand
- Customer needs; focused on customer service and problem ownership; Competent in handling levels of customer contact
- Self-starting and detail-oriented, with the ability to operate in a high-pressure environment and to manage crisis
LANGUAGES
Malayalam
English
Timeline
Document Controller
Qatar Building Company, Doha
2018.09 - 2024.07
Operation manager
The Optical Shop, Chengannur
2016.05 - 2018.05
Office Staff
Manappuram Finance Limited, Adoor, Kerala
2015.02 - 2015.11
Admin Assistant
St Gregorios Cardiovascular Centre, Parumala
2014.01 - 2014.09
M.B.A (MASTER OF BUSINESS ADMINISTRATION) - HR, FINANCE
Sree Amman Institute of Management and Research
2011.01 - 2013.01
B. Com - Co-operation
Mavelikkara Educational Co-operative Society
2006.01 - 2009.01
Higher Secondary - Commerce
Mavelikkara Educational Co-operative Society
2004.01 - 2006.01
SSLC - undefined
Bishop Hodges Higher Secondary High School