Summary
Overview
Work History
Education
Skills
Skills And Interests
Languages
Timeline
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Jialu Hao

Dublin

Summary

Dynamic professional with a proven track record, excelling in customer service and sales. Leveraged data analysis skills to enhance inventory management and improve product accessibility. Demonstrated strong team collaboration and cross-cultural communication, consistently achieving high customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Retailer & Cashier

Zinc Electronics Co., Ltd
Dublin
11.2024 - Current
  • Recommended electronic products and accessories based on customer needs.
  • Handled repairs and after-sales services to ensure customer satisfaction.
  • Regularly counted out-of-stock items and replenished inventory as needed.
  • Organized warehouse to improve efficiency and accessibility of products.

IELTS Assistant

Shanxi Xinzhan Education and Technology Group Co., LTD
01.2023 - 03.2023
  • Supported teachers in class preparation and provided timely correction of homework and exams.
  • Answered student inquiries regarding IELTS to enhance understanding and performance.
  • Completed over 300 morning reading feedback assessments, contributing to improved literacy skills.
  • Processed more than 500 daily test feedback evaluations, aiding student progress tracking.

Teaching Assistant

Ruisi Education and Training Center Co., Ltd
06.2022 - 08.2022
  • Independently assisted students of different ages in English word memory learning, connected the relationship between word pronunciation, part of speech, and word meaning to form a word network, used challenge games to enhance students' interest in learning, and balanced fun, efficiency, and accuracy in teaching
  • Led over 20 students to complete the entire vocabulary learning and passed the test, with a basic accuracy rate of over 95%

Education

Master of Science - Development Practic

Trinity College Dublin
Dublin, Ireland
11-2025

Bachelor of Arts - Teaching Chinese As a Foreign Language

Jilin International Studies University
Jilin Province, China
06-2024

Skills

  • Microsoft Excel
  • Customer service
  • Data analysis
  • Team collaboration
  • Cross-cultural communication
  • Sales
  • Geographic Information Systems
  • R programming

Skills And Interests

fluent, native, basic, Proficient in Excel, Microsoft Word, WordPress, GIS, R Studio, High School Chinese Teacher Qualification Certificate, High School English Teacher Qualification Certificate, International Chinese Teacher Certificate, Cycling, Badminton, Climbing

Languages

Chinese (Mandarin)
First Language
English
Advanced (C1)
C1
Russian
Intermediate (B1)
B1

Timeline

Retailer & Cashier

Zinc Electronics Co., Ltd
11.2024 - Current

IELTS Assistant

Shanxi Xinzhan Education and Technology Group Co., LTD
01.2023 - 03.2023

Teaching Assistant

Ruisi Education and Training Center Co., Ltd
06.2022 - 08.2022

Master of Science - Development Practic

Trinity College Dublin

Bachelor of Arts - Teaching Chinese As a Foreign Language

Jilin International Studies University

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Jialu Hao