Jialu Hao
Dublin
Summary
Dynamic professional with a proven track record, excelling in customer service and sales. Leveraged data analysis skills to enhance inventory management and improve product accessibility. Demonstrated strong team collaboration and cross-cultural communication, consistently achieving high customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Retailer & Cashier
Zinc Electronics Co., Ltd
Dublin
11.2024 - Current
- Recommended electronic products and accessories based on customer needs.
- Handled repairs and after-sales services to ensure customer satisfaction.
- Regularly counted out-of-stock items and replenished inventory as needed.
- Organized warehouse to improve efficiency and accessibility of products.
IELTS Assistant
Shanxi Xinzhan Education and Technology Group Co., LTD
01.2023 - 03.2023
- Supported teachers in class preparation and provided timely correction of homework and exams.
- Answered student inquiries regarding IELTS to enhance understanding and performance.
- Completed over 300 morning reading feedback assessments, contributing to improved literacy skills.
- Processed more than 500 daily test feedback evaluations, aiding student progress tracking.
Teaching Assistant
Ruisi Education and Training Center Co., Ltd
06.2022 - 08.2022
- Independently assisted students of different ages in English word memory learning, connected the relationship between word pronunciation, part of speech, and word meaning to form a word network, used challenge games to enhance students' interest in learning, and balanced fun, efficiency, and accuracy in teaching
- Led over 20 students to complete the entire vocabulary learning and passed the test, with a basic accuracy rate of over 95%
Education
Master of Science - Development Practic
Trinity College Dublin
Dublin, Ireland11-2025
Bachelor of Arts - Teaching Chinese As a Foreign Language
Jilin International Studies University
Jilin Province, China06-2024
Skills
- Microsoft Excel
- Customer service
- Data analysis
- Team collaboration
- Cross-cultural communication
- Sales
- Geographic Information Systems
- R programming
Skills And Interests
fluent, native, basic, Proficient in Excel, Microsoft Word, WordPress, GIS, R Studio, High School Chinese Teacher Qualification Certificate, High School English Teacher Qualification Certificate, International Chinese Teacher Certificate, Cycling, Badminton, Climbing
Languages
Chinese (Mandarin)
First Language
English
Advanced (C1)
C1
Russian
Intermediate (B1)
B1
Timeline
Retailer & Cashier
Zinc Electronics Co., Ltd
11.2024 - Current
IELTS Assistant
Shanxi Xinzhan Education and Technology Group Co., LTD
01.2023 - 03.2023
Teaching Assistant
Ruisi Education and Training Center Co., Ltd
06.2022 - 08.2022
Master of Science - Development Practic
Trinity College Dublin
Bachelor of Arts - Teaching Chinese As a Foreign Language
Jilin International Studies University