JEYA PRABHU SOUNDRA PANDIAN
Singapore
Summary
Project Manager with 18+ years of experience driving software development, application administration, large scale implementations, global support, service delivery and process frameworks. A Project manager who steers the advancement of processes, tools, and technology adoption to drive change, engagement, and cost efficiencies. Establishes partnerships as a trusted business development advisor across cultures in the Banking, Finance Service and Insurance industries. A champion of people development and performance, encouraging best practice and continued learning among Agile teams to support healthy company values.
Overview
19
19
years of professional experience
5
5
Certification
Work History
System Architect
TECH MAHINDRA LTD
03.2020 - Current
- Company Overview: An Indian multinational information technology services and consulting company
- Lead and manage projects, ensuring timely and successful delivery within scope and budget
- Oversee all phases of the project lifecycle, including planning, execution, and monitoring
- Coordinate with cross-functional teams to ensure efficient resource allocation and project progress
- Track project milestones and ensure adherence to deadlines using methodologies like Agile or Scrum
- Provide regular updates to stakeholders and clients, ensuring clear communication and alignment
- Identify and mitigate risks, ensuring smooth project execution
- Manage and support team members, offering technical guidance and mentorship
- Work with clients to gather requirements, prepare estimates, and deliver customized solutions
- Negotiate and prepare contracts, ensuring compliance with legal agreements and service level expectations
- Handles IT Audit & Group Compliance Audit query in terms of WLF screening
- Facilitate trainings to new resources
- Coordinate with Application support team on daily basis on escalated BAU related issues
- An Indian multinational information technology services and consulting company
- Project Achievements in Tech Mahindra (Client: Prudential):
- Led the Financial Crime Risk Management (FCRM) version migration project from v6.1 to v2023.0
- Led the Infrastructure migration project for Financial Crime Risk Management (FCRM) from Microsoft Azure Enterprise edition to MTMS, which facilitates self service and eliminates infra dependencies
- Facilitate the new support model service, planning stage, benchmarking and started operation phase of support
- Led the team to onboard the AML system in sale point (Identity Access Management System)
- Led the Project to On-board 6 new Africa LBUs in Financial Crime Risk Management (FCRM) (Anti Money Laundering Application) for Watchlist Filtering Name screening by coordinating with Project team & LBU compliance team
- Let the team to deliver the Automation project on Daily screening job monitoring status report using MS SQL, Power Apps and Power BI
- Created a real-time dashboard for incidents, service requests, and SLAs integrated Jira with EazyBI and displayed in Confluence
Manager
EASTSPRING INVESTMENTS
05.2013 - 02.2020
- Company Overview: A global asset manager offering innovative investment solutions to meet the financial needs of clients
- Drove front office application support, order entry, compliance process and trade execution
- Experience in job monitoring tools ActiveBatch, ControlM and MoveIT
- Supported audit handling for SOX, KPMG, Internal audits
- SME for the Charles River Trading System, a leading Trading App in the Asset Management Industry
- Drove a disaster recovery setup for the front office application, including the Trading application
- Recognised for extraordinary Contribution TOM Award (ECTA), going the extra mile in ensuring business readiness towards Target Operating Model Go-Live
- Onboarded service accounts and admin IDs into Password Vault (Cyberark)
- Automated the Beginning of Day check and daily report generation of a system health check
- Effectively automated several manual processes through Active batch
- A global asset manager offering innovative investment solutions to meet the financial needs of clients
Senior Software Engineer
3i INFOTECH PVT LTD
08.2011 - 05.2013
- Company Overview: An Indian IT company, incorporated in 1993
- Application support lead, delivering education to end-Users and conducting training sessions for team Administrators to support L1/L2 issues
- Managed resources to ensure total availability for needs
- Resolved live issues regarding usability, functionalities, and workability of the application
- Effectively managed the issue-reporting and bug tracking portal to deliver customer solutions
- Proactively gathered requirements from the Business team to prepare enhanced technical documents
- An Indian IT company, incorporated in 1993
Associate
COGNIZANT TECHNOLOGY SOLUTIONS
09.2010 - 04.2011
- Company Overview: An American multinational information technology services and consulting company
- Team Lead in the insurance domain for the client Teachers Insurance and Annuity Association of America (TIAA)
- Prepared technical documents for distribution by constantly researching movements and processes
- Handled the offshore team, ensuring consistent best practices with customer-centric operations
- An American multinational information technology services and consulting company
Senior Software Engineer
SCOPE INTERNATIONAL PVT LTD
02.2010 - 09.2010
- Company Overview: A wholly owned subsidiary of Standard Chartered Bank, UK Plc
- Delivered senior application support for Telesto, a wealth management application for Standard Chartered Bank
- Performed first and second line reporting for production failures to IT and customers
- Drove persistent follow-up with business users, updating open issues to attain positive closure
- A wholly owned subsidiary of Standard Chartered Bank, UK Plc
Senior Software Engineer
FINENG SOLUTIONS
03.2006 - 01.2010
- Company Overview: A Mumbai based software product company in the financial services vertical
- Facilitated project delivery for wealth management application for the clients, including ABN AMRO, Barclays (Dubai), Standard Chartered
- Prepared concise technical documents for distribution and effectively handled all resources, ensuring full availability
- A Mumbai based software product company in the financial services vertical
Education
MSc - Computer Science
Manonmaniam Sundaranar University
04-2006
BSc - Computer Science
Manonmaniam Sundaranar University
04-2004
Skills
- SME for Charles River Trading System
- SME for Financial Crime Risk Management (AML)
- ITIL V4 Expertise
- MS SQL Proficiency
- Power BI Reporting Skills
- Project Coordination
- Effective Resource Allocation
- Application Support Management
- Work experience in Power Apps and Power Automate
- Easy BI
- Job Configuration and monitoring tools Proficiency (Confluence, Control-M)
- Teamwork
- Communication
- Business Development
- Problem management
- Incident management
- Service level agreement management
- Disaster recovery planning
- Release management
- IT service management
- Business analysis
- Resource planning and allocation
Certification
- Professional Scrum Master I (PSM1), 12/01/24
- ITIL V4 Foundation Certified, 07/01/20
- Microsoft Azure Fundamentals (AZ900), 12/01/20
- ITIL Intermediate Certified in Continual Service Improvement (CSI), 12/01/17
- ITIL Intermediate Certified in Operational Support and Analysis (OSA), 12/01/17
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Limited Working
Timeline
System Architect
TECH MAHINDRA LTD
03.2020 - Current
Manager
EASTSPRING INVESTMENTS
05.2013 - 02.2020
Senior Software Engineer
3i INFOTECH PVT LTD
08.2011 - 05.2013
Associate
COGNIZANT TECHNOLOGY SOLUTIONS
09.2010 - 04.2011
Senior Software Engineer
SCOPE INTERNATIONAL PVT LTD
02.2010 - 09.2010
Senior Software Engineer
FINENG SOLUTIONS
03.2006 - 01.2010
- Professional Scrum Master I (PSM1), 12/01/24
- ITIL V4 Foundation Certified, 07/01/20
- Microsoft Azure Fundamentals (AZ900), 12/01/20
- ITIL Intermediate Certified in Continual Service Improvement (CSI), 12/01/17
- ITIL Intermediate Certified in Operational Support and Analysis (OSA), 12/01/17
MSc - Computer Science
Manonmaniam Sundaranar University
BSc - Computer Science
Manonmaniam Sundaranar University
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