Jessica Onono
Dublin,Ireland
Summary
Detail-driven and people-first professional with 4 years of experience supporting senior leaders and cross-functional teams in dynamic, fast-paced environments. From coordinating global operations to ensuring clients feel seen and supported, I thrive where organisation meets impact. I excel at managing complex schedules, ensuring smooth workflows across departments and time zones and coordinating projects and events. I’m seeking a new role where I can deliver exceptional support and drive organisational efficiency.
Overview
6
6
years of professional experience
Work history
Executive Assistant
Brown Brothers Harriman
, Dublin
05.2023 - 09.2024
- Provided high-level executive support to Managing Director of the Global Financial Institutions Team, and senior leaders across US and Europe.
- Managed complex, multi-timezone calendars. Scheduled high priority meetings, preparing briefing decks and coordinating regular follow ups.
- Planned and executed 3 global offsite meetings, overseeing agendas, materials, catering, travel and on-site logistics.
- Arranged domestic and international travel, including visas, transport, accommodation and all last-minute changes.
- Processed and reconciled monthly expenses using company cards, maintaining budget accuracy and compliance.
- Produced reports and client insights in Salesforce. Developed spreadsheets and documents to present data in clear, actionable formats.
- Coordinated and minuted senior-level meetings ensuring timely distribution of action points.
- Organised and hosted an AI-focused Lunch & Learn session, driving cross-team engagement.
Business Support
Fannin Ltd
, Dublin
11.2021 - 05.2023
- Provided direct support to Director of Medical Devices and team of 10, ensuring smooth day-to-day operations.
- Coordinated complex travel bookings, conference logistics and catering for internal and external events.
- Managed promotional material preparation and distribution for sales conferences and client outreach.
- Assisted in preparation and submission of HSE and Northern Ireland tenders.
- Liaised with suppliers, clients and internal teams to maintain service quality and meet deadlines.
- Member of Health & Wellbeing Committee, contributing to company-wide engagement initiatives.
Online Sales Consultant
Therapie Clinic
, Dublin
05.2020 - 11.2021
- Delivered tailored consultations to clients, recommending appropriate treatments and services.
- Managed daily client communications, preparing all finance contracts and processing payment plans.
- Consistently exceeded sales targets while maintaining high service standards.
- Tracked KPIs and conversion rates in Excel to identify growth opportunities.
Team Lead
The Body Shop
, Dublin
03.2019 - 04.2021
- Supervised a retail team to meet and exceed sales and service goals.
- Assisted with staff scheduling and training, ensuring operational efficiency and enhanced customer experience.
- Oversaw inventory control and cash handling processes, maintaining accuracy and compliance.
- Resolved complex customer issues professionally, upholding the brand’s reputation for quality service.
- Delivered engaging personalised client consultations and product demonstrations, fostering strong customer loyalty and repeat business.
Education
LLB - Bachelor of Law
Griffith College
Dublin11.2019
Leaving Certificate - Leaving Certificate
Institute Of Education
Dublin05.2016
Skills
- Communication & Interpersonal Skills
- Advanced Calendar & Diary Management
- High-level Travel Coordination
- Confidentiality & Discretion
- Stakeholder Relationship Management
- Meeting & Event Planning
- Document Preparation & Reporting
- Problem Solving
- Time Management
- Financial Administration
- Vendor and Supplier Management
- Expense Control
Affiliations
- Young Professionals Network- Brown Brothers Harriman
- Black Affinity Network- Brown Brothers Harriman
- Health & Well Being Committee - Fannin Ltd
- Secretary African Society - Griffith College Dublin
Accomplishments
Successfully organized and hosted a Lunch & Learn event in BBH. Collaborating with a senior stakeholder to engage and inform attendees about the firm’s global operations, with a focus on the advancement of AI and Machine Learning in the financial sector.
Languages
English
Native
References
References available upon request.
Timeline
Executive Assistant
Brown Brothers Harriman
05.2023 - 09.2024
Business Support
Fannin Ltd
11.2021 - 05.2023
Online Sales Consultant
Therapie Clinic
05.2020 - 11.2021
Team Lead
The Body Shop
03.2019 - 04.2021
LLB - Bachelor of Law
Griffith College
Leaving Certificate - Leaving Certificate
Institute Of Education
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