JESSICA HUGHES

Swords On Ice

Dublin

11.2023 - 01.2025

Work here for the Christmas season from November 2023 to January 2024. I was hired back again for the following Christmas season from November 2024 to January 2025.
Whilst working at Swords One Ice I started off as helping customers find their needed equipment for the ice skating events.
However I quickly was promoted multiple times as I am a strong diligent worker.
I was promoted to a sales assistant, shop clerk, dealing with bookings online and in person and handling payments.
Operated cash registers with accuracy and processed cash and card transactions.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Resolved customer complaints and process issues with proactive problem-solving skills.
Maintained optimal store image through regular cleaning, organising and merchandising.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Worked energetically to maintain efficient operations during peak trading hours.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Kept workstations, machinery and equipment clean and in sound working order.
Managed to increase my skills in working with the public and customer satisfactory.
Conducted daily inventory checks to manage stock levels accurately.