JENNY MC GUIRE
Waterford
Summary
An adaptable professional with a proactive approach seeking a role as a Support Coordinator. Handles difficult situations calmly and with focus. Thrive working in a team, while also being self-driven and confident to work independently and autonomously. A compassionate and empathetic individual who believes in treating everyone with respect and dignity. A confident communicator with solid interpersonal skills builds rapport quickly for trusted, confidential guidance. Known for creating a collaborative environment that boosts productivity.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Administration assistant
Mac Safety Signs
Waterford
01.2022 - 01.2024
- Resolved administrative problems by analysing information and identifying solutions.
- Communicated professionally with clients, cemented positive relationships.
- Fostered a collaborative environment by assisting colleagues with administrative tasks.
- Facilitated smooth running of daily operations through diligent calendar management.
- Managed incoming calls, ensured effective communication channels.
- Prepared reports to support decision-making processes.
- Enhanced communication with team by scheduling and coordinating meetings.
- Assess the environmental impact of the work carried out and, on my own initiative, introduced sustainability systems with a focus on environmental waste reduction.
Machine Print, and Print Finisher
Mac Safety Signs
05.2020 - 01.2022
- Designed visuals in accordance with the HSA safety sign guidelines.
- Assess the environmental impact of the work carried out and, on my own initiative, introduced sustainability systems with a focus on environmental waste reduction.
- Deliberated with the Local Enterprise Board to achieve the approval of funding for 'green' digital printers, significantly decreasing waste over the past two years.
- Large format printing - printing and packaging one thousand signs per day.
- Kept workspace clean and organised at all times, promoting efficiency and productivity.
- Sorted and packaged finished products correctly, ensuring safe delivery to clients.
- Maintained high quality standards for finished prints, ensuring client satisfaction.
- Ensured safety protocol adherence in the workplace, minimising incident occurrence.
Independent Crowdfunding
Independent
01.2020 - 07.2020
- Independently crowdfunded €15,000 in 6 months and donated all money raised to charities, helping to support refugees.
- Organised fundraising events such as vintage clothing pop-up shops, and pub quiz nights.
- Collaborated with other humanitarian aid workers to organise the logistics for a container of donated resources to be delivered from Ireland to Athens.
- Successfully crowdfunded the cost of transporting the container in less than two weeks.
Youth Mentor
Le Chéile Restorative Justice Pilot Project
Limerick
01.2016 - 01.2018
- Provided mentoring, family support, and restorative justice services.
- Demonstrated empathy, excellent communication and listening skills.
- Provided emotional support and assisted in crises.
- Develop relationships with the youth while building trust, coaching and supporting them to make positive life changes.
- Enhanced the self-esteem of youths through positive reinforcement techniques.
Humanitarian Relief Team Lead
Starfish Foundation
01.2015 - 01.2016
- Coordinated cross-functional collaborations, ensuring successful project outcomes.
- Mediated in conflict situations, promoting harmony amongst team members and the Greek authority.
- Attended weekly meetings with other NGO's and charities, to negotiate on topics
- Collaborated with local organisations to identify community needs and tailor relief initiatives accordingly.
- Coordinated resource allocation to optimise utilisation and minimise waste.
Education
POSTGRADUATE DIPLOMA - DESIGN THINKING FOR SUSTAINABILITY
University College Dublin
Dublin, Ireland 08.2020 - 05.2021
HONOURS DEGREE - POLITICS AND INTERNATIONAL RELATIONS
University of Limerick
Limerick, Ireland 09.2016 - 05.2020
Skills
- Empathy Driven User-centred Design
- Leadership
- Problem-Solving
- Compassionate and caring telephone manner
- Google Workspace proficiency
- Microsoft Office Suite proficiency
- Microsoft Dynamic NAV proficient
- Strong Communication and presentation skills
- Diplomacy and tactfulness
- Reliable decision making
- Organisational proficiency
- Meeting planning
- Knowledge of confidentiality practices
- Ethical judgement
Certification
- Children's First - Certificate, 2025
- Environmental Law and Climate Change (MOOC), 2021
- HSE Drug and Alcohol Services Training and Professional Development, 2018, HSE
- Non-Violent Resistant Intervention, 2018, Le Chéile - Mentoring and Youth Justice Support Services
- Introduction to Restorative Practices, 2017, International Institute of Restorative Practices training
- Refugee Response, 2016, RedR
References
References available upon request.
Timeline
Administration assistant
Mac Safety Signs
01.2022 - 01.2024
POSTGRADUATE DIPLOMA - DESIGN THINKING FOR SUSTAINABILITY
University College Dublin
08.2020 - 05.2021
Machine Print, and Print Finisher
Mac Safety Signs
05.2020 - 01.2022
Independent Crowdfunding
Independent
01.2020 - 07.2020
HONOURS DEGREE - POLITICS AND INTERNATIONAL RELATIONS
University of Limerick
09.2016 - 05.2020
Youth Mentor
Le Chéile Restorative Justice Pilot Project
01.2016 - 01.2018
Humanitarian Relief Team Lead
Starfish Foundation
01.2015 - 01.2016