Accomplished Business Manager with a proven track record at Highland Park Spine and Sports Medicine, enhancing operational efficiency and financial health through strategic financial management and employee development. Excelled in customer relationship management and negotiation, achieving streamlined processes and improved cash flow. Demonstrates a strong ability to lead projects and foster supplier relationships, ensuring organizational success.
Overview
29
29
years of professional experience
Work History
Business Manager
Highland Park Spine and Sports Medicine
04.2004 - Current
Oversee accounting, budgeting, and financial reporting.
Hire, manage, develop and train staff, establish and monitor goals, conduct performance reviews and administer salaries for staff.
Complete weekly payroll for eight employees.
Identify opportunities to streamline processes and improve office operations and efficiency.
Promote patient-centered approach, regularly reviewing and adjusting practices to meet patient needs and expectations.
Assist physician with clinical documentation to ensure complete and accurate records for each patient visit.
Maintain up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
Consult with healthcare professionals on business decisions.
Maintain detailed knowledge of various payer requirements, facilitating smoother interactions between healthcare providers and insurance companies during claims processing efforts.
Effectively resolved disputes regarding coverage eligibility or claim denials through professional communication with patients and insurance representatives alike.
Supervised two new office build out projects from inception to completion liaising between architects designers contractors ensuring smooth progress of work.
Buyer
Neiman Marcus
01.1996 - 03.2004
Maintained complete documentation and records of all purchasing activities.
Maintained key item stock levels and wrote or expedited purchase orders.
Forecasted purchasing trends and improved merchandising strategies.
Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
Education
Bachelor of Arts - Business Administration
Southern Methodist University
Dallas, TX
Skills
Financial management
Customer service
Project management
Employee management
Business development
Customer relationship management
Negotiation
Timeline
Business Manager
Highland Park Spine and Sports Medicine
04.2004 - Current
Buyer
Neiman Marcus
01.1996 - 03.2004
Bachelor of Arts - Business Administration
Southern Methodist University
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