Jennifer Milne

Previous positions held: Sales Assistant (October 2019- August 2021), Lead Colleague ( August 2021- October 2022), Senior Lead ( October 2022- November 2024), Supervisor Dundalk ( November 2024- March 2025)

• Recruited, hired, trained and coached over twenty five colleagues as an approachable team leader.
• Supported the team, communicating effectively to maintain motivation and morale.
• Effectively planned days, prioritising tasks and delegating among colleagues.
• Accountable for administration duties, including payroll and email. enquiries.
• Maintained a clean and organised inventory and conducted stocktakes.
• Consistently provided a high standard of customer service.
• Responsible for handling POS systems and cash flow management, eg. Cash Reconciliations, Cash Declarations and dealing with GSLS.
• Report incidents and liaise with Gardai when relevant.
• Respectfully deal with customer complaints.

• Prepared and packed orders in a timely manner.
• Maintained a clean work area for better efficiency and adhering to hygiene standards.
• Managed cash register.
• Coordinated with team members for efficient workflow during peak hours to meet customers expectations.
• Demonstrated proper food handling and safety standards by checking temperatures and storing ingredients correctly.
• Facilitated smooth operations, performing daily opening and closing functions such as stock counting, cashing up and replenishing stock.
• Handled customer complaints using quick decision making to resolve issues.