Music, cooking, tennis and a little piano playing
Jennifer Judge
Clonbullogue
Summary
Organised Administrator with strong expertise in administrative support including A&E reception and the London Ambulance Service. Skilled at streamlining processes, managing schedules, and coordinating projects. Excellent at handling confidential information, liaising with stakeholders, and ensuring smooth office operations. Strong communicator with proactive approach to problem-solving and improving office efficiency.
Overview
30
30
years of professional experience
Work History
Global Field Actions Administrator
Hillrom/Baxter Healthcare
Navan
03.2020 - 02.2025
- Supported field safety actions through complex decision-making with a multidisciplinary team, ensuring effective planning, execution, and closure with European and International Regulatory Agencies.
- Managed sensitive patient and medical device user information while ensuring strict confidentiality
- Streamlined procedures and work instructions for Field Action Management
- Deliver regular status reports to internal and external stakeholders while addressing queries from regulatory bodies in a clear, timely, and professional manner.
Vigilance & Medical Device Reporting Administrator
Hillrom/Baxter Healthcare
03.2020 - 02.2025
- Oversaw Vigilance and Medical Device Reports in EU and Middle East, supporting global reportable events.
- Managed daily administrative tasks to enhance office efficiency, including meetings scheduling and file organization.
Post Marketing Compliance Specialist
Welch Allyn Navan
07.2004 - 03.2020
- Assessed potential reportable complaints in EMEA, determining reportability to Competent Authorities.
- Liaised with Competent Authorities, guaranteeing timely, accurate communications and reporting.
- Conducted weekly meetings with multidisciplinary teams to reach consensus on reportable complaints.
- Scheduled appointments, updated calendars, and sent reminder notifications, contributing to smooth office workflow.
Recruitment Grade IV Administrator
St. James’s Hospital
10.1999 - 06.2004
- Conducted interviews for new administrative positions at St. James’s Hospital.
- Maintained recruitment records and collated data to support hiring processes.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Managed client communications by answering phones and corresponding through email.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
Research Assistant
London Ambulance Service
London
07.1996 - 09.1997
- Reviewed patient records across multiple London hospitals to assess outcomes linked to ambulance response times.
- Assisted in updating London Ambulance triage system for improved efficiency.
- Managed databases of research participants, safeguarding personal information in line with data protection regulations.
A&E Receptionist
Whipps Cross Hospital
London
10.1994 - 06.1996
- Registered and greeted patients in Accident and Emergency department efficiently.
- Handled all inquiries from patients and families promptly.
- Maintained patient records and performed accurate data entry.
- Welcomed guests and clients in friendly, positive manner.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
Education
B.A NUI Maynooth
Co. Kildare, IrelandSkills
- Quality assurance training
- Quality system standards
- FDA compliance knowledge
- ISO compliance expertise
- Yellow Belt (Lean Six Sigma)
- EtQ
- SAP
- Access database management
- MS Office - Excel
- MS Office - Word
- MS Office - PowerPoint
- MS Office - Visio
- Office administration
- Multidisciplinary collaboration
- Written and verbal communication
- Information confidentiality
References
Available upon request.
Interests
Timeline
Global Field Actions Administrator
Hillrom/Baxter Healthcare
03.2020 - 02.2025
Vigilance & Medical Device Reporting Administrator
Hillrom/Baxter Healthcare
03.2020 - 02.2025
Post Marketing Compliance Specialist
Welch Allyn Navan
07.2004 - 03.2020
Recruitment Grade IV Administrator
St. James’s Hospital
10.1999 - 06.2004
Research Assistant
London Ambulance Service
07.1996 - 09.1997
A&E Receptionist
Whipps Cross Hospital
10.1994 - 06.1996
B.A NUI Maynooth