Jennifer Feeney
Heveningham
Summary
Personable and reliable individual with a strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitisation and cleanliness. Dedicated to creating a clean and hygienic environment for clients and colleagues.
Overview
23
23
years of professional experience
Work History
Short-Term Let Cleaner
Old Hall Farm Cottages
06.2020 - Current
- Cleaned and sanitised bathrooms, kitchens and other required areas in accordance with established protocols.
- Collaborated with team members to complete daily tasks swiftly and effectively to maximise productivity.
- Demonstrated flexibility by adapting to changes in schedules or room allocations when needed.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms in line with the accommodation's standards.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment throughout the property.
Freelance Domestic Cleaner
Self-Employed
04.2020 - Current
- Provided comprehensive domestic cleaning services to three distinct private residences within a standard working week.
- Consistently fulfilled all cleaning requirements as specified by each individual household, with certain tasks varying on a weekly basis to accommodate unique needs.
- Maintained an exceptional standard of service throughout my work, consistently receiving positive feedback and commendation on the quality of my work.
- Utilised eco-friendly cleaning products to promote a safe and healthy home environment for clients if/when requested.
- Gained client satisfaction by providing thorough and detail-oriented cleaning services.
Home Care Assistant
Freelance
04.2023 - 04.2024
- Provided assistance an older adult client with daily tasks such as food shopping, meal preparation and domestic help.
- Remained alert to problems or health issues of clients and responded competently.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall wellbeing.
- Improved client quality of life through compassionate companionship and emotional support.
- Provided transport services for medical appointments or personal errands, increasing client access to community resources.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Bar Staff and Designated Premises Supervisor (DPS)
The Star Inn
02.2013 - 03.2020
- Assisted in training new staff members on proper bartending techniques and procedures, facilitating their integration into the team.
- Developed excellent rapport with regular patrons, resulting in increased repeat business and loyalty.
- Maintained a clean and organised bar area for an enjoyable customer experience.
- Participated in staff meetings and provided valuable input on ways to improve overall bar operations.
- Promoted special events at the bar through engaging conversations with customers.
Retail Sales Associate
Red, Luxury Women's Fashion Store
01.2002 - 07.2013
- Developed strong relationships with repeat customers, leading to increased loyalty and repeat business.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently achieved personal sales targets through proactive engagement with customers and upselling techniques where appropriate.
- Assisted in managing inventory levels, accurately processing deliveries, and restocking merchandise as required.
Education
Bachelor of Arts - History of Art
University of Leicester
Leicester, UK06-1984
Skills
- Attention to detail
- Sales expertise
- Visual design
- Teamwork and Collaboration
- Confidentiality and privacy
- Reliability and punctuality
- Empathy and emotional intelligence
- Excellent interpersonal skills
- Time Management
- Specialised Cleaning Skills; ie carpet, hardwood floors, marble
Timeline
Home Care Assistant
Freelance
04.2023 - 04.2024
Short-Term Let Cleaner
Old Hall Farm Cottages
06.2020 - Current
Freelance Domestic Cleaner
Self-Employed
04.2020 - Current
Bar Staff and Designated Premises Supervisor (DPS)
The Star Inn
02.2013 - 03.2020
Retail Sales Associate
Red, Luxury Women's Fashion Store
01.2002 - 07.2013
Bachelor of Arts - History of Art
University of Leicester
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