Jenitha Mary
Dublin
Summary
Detail-oriented and proactive Project Administrator with experience in procurement, project coordination, and ensuring project safety and compliance. Skilled in managing tenders, liaising with suppliers, and working closely with project teams to meet deadlines and budget requirements. Certified in safety management and proficient in Excel, I bring a strong focus on organization, cost control, and ensuring efficient project execution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Administrator
Thermodial
Dublin
05.2024 - 03.2025
- Procurement Management: Issued purchase orders (POs) to subcontractors through Solavista, ensuring all necessary materials were procured for project completion.
- Cost Verification: Verified and reconciled material costs against tender documentation to ensure accuracy and maintain project budget integrity.
- Supplier Negotiation: Contacted multiple suppliers to secure the best quotes, balancing cost-effectiveness and quality to meet project margin goals.
- Order Tracking: Ordered project materials and tracked delivery times/dates to ensure timely delivery and prevent delays to project schedules.
- Sub-contractor Liaison: Issued POs to subcontractors for materials purchased under Thermodial accounts, verifying parts and costs to ensure procurement accuracy.
- Regular Communication: Maintained regular communication with the Project Manager regarding procurement needs, ensuring timely acquisition of materials in alignment with project timelines.
- Documentation & Compliance: Set up and maintained site folders for various projects, ensuring all project documentation was organized and easily accessible for team members.
- Health & Safety Management: Issued RAMS (Risk Assessments & Method Statements), AF 1 & 2 forms, and closely monitored safety assessments to ensure compliance with safety standards.
- Checklists & Inspections: Developed and managed a safety checklist, ensuring it was regularly completed and worksite conditions were in line with safety requirements.
- Quotation Preparation: Prepared quotations for completed jobs, ensuring that pricing was competitive, and aligned with project scope and client requirements.
- MEWP & Safety Gear Procurement: Ordered MEWPs (Mobile Elevating Work Platforms) and other safety equipment as required by project needs, ensuring that safety standards were met.
- BMS Team Support: Assisted the BMS (Building Management Systems) team with project coordination, ensuring that all systems were implemented according to project specifications and timelines.
Sales Assistant
Chadwicks Group
County Dublin
05.2023 - 04.2024
- Worked with Builders Providers Merchants. Built effective working relationships with customers in order to understand their requirements, thus ensuring that the correct products are supplied.
- Answer any questions that the client escalates, making sure they are resolved quickly and successfully.
- Achieve Sales & margin targets. Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within.
- Sending Quotations/Invoices to the customers. Answering questions from customers by phone, email, and in person.
- Updating our CRM with new orders and customer data.
- Coordinating with the suppliers where necessary. Managing resellers as well as retailers.
- Assisting walk-in customers with their queries and helping them to get the right product they are looking for.
- In charge of gathering data from the field in order to update and maintain the internal system.
Customer Success Specialist
Euroland IR
Chennai
09.2022 - 01.2023
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Serving as the point of contact for updating and technical issues.
- Guide the client in navigating through the company's Content Management System Identifies customer issues and provides appropriate solutions through coordination with other departments involved.
- Escalated customer concerns, issues, and requirements to supervisors for immediate rectification.
- Providing Quality assurance of the end-products before they get delivered to a customer
- Testing Investor Relations tools and solutions once integrated into clients' websites
- Testing Tools, Mobile Applications, Technical Analysis, Web Applications, Content Management System.
- Manages the Investor Relations portion of the company website.
Business Development Executive
Tradester Retail & Wholesale Private Limited
Velachery
04.2021 - 06.2022
- Identified and researched potential clients. Followed up on any sales leads clearly providing pertinent facts.
- Onboarding the new client, became a product expert and was able to effectively present the company's items to current and new customers.
- Building an accurate and effective database of current and potential clients.
- Attended conferences, meetings, and industry events on behalf of the company. Used telephone, email, and internet contact to build and maintain strong connections with new and existing partners.
- Identified customer needs by asking questions and advising on the best solutions.
- Recruited, hired, and trained new interns to optimize profitability.
- Influencer Marketing and Collaborations Involved in the promotion of a digital product, where I had to visit several colleges and schools.
- Responsible for achieving targets in the designated areas.
- Worked with management on pricing and negotiation.
- Developing and maintaining the database; Regular Reporting / follow-ups
- Given presentations.
- Collaborated with account executives to penetrate new accounts, identify potential customers, and coordinate product demonstrations.
- Inventory management.
- Handled client accounts through the entire lifecycle, executing contracts, providing customer service, and advising on methods for maximising the return from services provided.
Senior Tele Researcher
Merit
10.2018 - 02.2021
- Reviewed customer surveys and evaluations and made necessary adjustments to improve satisfaction.
- Answered customer queries and handled complaints.
- Conducted market research and reported on competitors.
- Examined data using traditional and modern approaches Completed exhaustive Tele and Web Research across different sectors, i.e., construction, Intelligence and Revenue insight using databases and digital resources
- Used Salesforce CRM Provided quality customer service for customers of top publishing brands across the UK.
- Executed marketing campaigns, follow-up, lead generation, and qualified contacts from web registrations, promotions, events, and other marketing activities.
- Obtained updated contact information from all subjects and verified data for accuracy for Marketing Intelligence projects
- Gathered data and insights from participants during telephone interviews as research for a construction intelligence brand based in the UK.
- Performed in-depth interviews with research subjects over calls and compiled data and analyses into reports for review by clients.
- Participants by phone and responses to complete questionnaires.
- Ensured high standards of call quality and above on a monthly basis for all assigned tasks.
- Remained updated in various software packages by regularly attending training and workshops.
- Ability to drive and achieve targets Carried out day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Computer Science
CTTE College
Chennai, India04-2018
Skills
- Customer Relationship Management
- Salesforce (CRM)
- MS Excel
- Cost verification
- Order tracking
- Documentation management
- Health and safety compliance
- Project scheduling
- Customer Service
- Skilled multitasker
Certification
CIF Training Institute
Timeline
Project Administrator
Thermodial
05.2024 - 03.2025
Sales Assistant
Chadwicks Group
05.2023 - 04.2024
Customer Success Specialist
Euroland IR
09.2022 - 01.2023
Business Development Executive
Tradester Retail & Wholesale Private Limited
04.2021 - 06.2022
Senior Tele Researcher
Merit
10.2018 - 02.2021
Bachelor of Science - Computer Science
CTTE College
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