Jefil James
1 Hazelbrook, Rathnew
Summary
I am currently working in Camile Thai Greystones as Assistant manager and planning to complete a security course next. I am looking for a change in career from hospitality to security/police services. I have a good eye for detail and I am able to respond quickly. Have a strong customer service experience.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Camile Thai Greystones
01.2021 - Current
- Must make sure all orders are packed properly, double checked and dispatched.
- Make sure we have enough stock for takeaway, i.e takeaway containers, drinks, sauces etc.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Answer phone calls and take care of customers and orders.
- Deal with complaints.
- Build good relationship with the team.
- Supervise and assign tasks to staff to help improve skills, achieve daily objectives, and attain advancement.
- Place orders 5-6 times a week from different suppliers for the store.
- Managed opening and closing and recommended changes to enhance efficiency of daily activities.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Experience in busy situations and successfully managed high-pressure situations.
Manager of Operations
Daata Greystones
06.2018 - 12.2020
- Had to look after the restaurant floor and customers.
- Help with takeaway packing on Friday/Saturday during the busiest hour.
- Scheduled employees for shifts. (floor, bar, and kitchen)
- Make sure the whole restaurant floor,toilets and kitchen are always clean assigned with checklists every day.
- Familiar with HACCP procedures.
- Take bookings, orders and deal with complaints on the phone.
- Assign sections for all staff on weekend after pre shift meeting.
- Build a positive relationship with the team and customers.
- Manage overall rush at the restaurant and stay in control.
Education
Community Health Services -
BFEI
Blackrock, Dublin06.2022
Pre-University Science -
BIFE
Bray, Wicklow06.2019
Leaving Cert -
St. David’s Holy Faith, Secondary School
Greystones, Ireland06.2018
Junior Cert -
Ebenezer International Residential School
Kottayam, Kerala, IndiaNo Degree - Primary Schooling
St. Brigid's National Catholic School
Greystones, IrelandSkills
- Can read and write languages English and Malayalam fluently
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Stock management
- POS systems operations
- Team Management
- Staff Supervision
- Store operations
- Flexible Schedule
- Customer Service
- Store Opening and Closing
Personal Information
25 years old.
Holds an Irish Passport.
Additional Information
- Holds full clean driving licence(6 years) and owns a car.
- Completed Emergency service training. (Fire Warden, Manual Handling, Breathing Apparatus)
- First Aid Response certificate.
- Weight training. (can lift heavy objects)
Timeline
Assistant Store Manager
Camile Thai Greystones
01.2021 - Current
Manager of Operations
Daata Greystones
06.2018 - 12.2020
Community Health Services -
BFEI
Pre-University Science -
BIFE
Leaving Cert -
St. David’s Holy Faith, Secondary School
Junior Cert -
Ebenezer International Residential School
No Degree - Primary Schooling
St. Brigid's National Catholic School
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