Jeffrey Crosdale
Trim,Meath
Summary
Dedicated professional with proven expertise in event coordination, customer service, and conflict resolution. Adept at providing basic first aid and ensuring a safe and welcoming environment for all visitors. Committed to leveraging skills to enhance visitor experiences and contribute to the success of cultural institutions.
Overview
18
18
years of professional experience
20
20
years of post-secondary education
Work History
Museum assistant
National Gallery Of Ireland
Dublin
04.2018 - Current
- Distributed promotional materials around local area, raising awareness about upcoming exhibitions.
- Enhanced visitor experience by providing insightful information on exhibits.
- Engaged with guests regarding current and permanent exhibitions taking place.
- Monitored and reported any damage or theft of exhibits to management team.
- Ensured safety of artwork by monitoring environmental conditions in galleries.
Security
RFC Security
Dublin
11.2017 - 04.2018
- Performed risk analyses to identify appropriate security countermeasures.
- Conducted security checks, enhancing overall location security.
- Observed CCTV to manage surveillance and security.
- Ensured safety by conducting daily security patrols.
- Provided security checks to ensure public safety.
Funeral home assistant
Ramon Massey
Dublin
03.2017 - 11.2017
- Provided empathetic support to bereaved families by guiding them through funeral planning process.
- Assisted in arranging floral tributes for personalised and considerate service offerings.
- Handled casket selection process sensitively, helping grieving families make informed decisions during challenging periods.
- Organised transport arrangements for mourners travelling to the cemetery or crematorium after the service, minimising any additional stress on the day of the funeral.
- Maintained cleanliness and orderliness of funeral home facilities, enhancing visitors' comfort during difficult times.
- Coordinated transportation of bodies to crematoriums or burial sites for timely ceremonies.
- Finalised death certificates and other paperwork essential for efficient operations.
- Worked closely with funeral directors to deliver bespoke memorial services.
- Answered phone calls professionally, providing prompt responses to queries from bereaved families and suppliers.
Cashier
Paddy Power
Dublin
08.2007 - 11.2017
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Communicated product information to customers, driving informed purchases.
- Maintained clean and organised workspace to ensure efficient service.
- Trained new cashiers on store policies and procedures to maintain standards, also occasionally managed the shop.
- Resolved customer complaints professionally leading to higher retention rates.
- Handled high volumes of bets during big race meetings
Education
Terenure College
Dublin 09.2005 - 05.2025
Skills
- Emergency procedure awareness
- Knowledge of museum policies
- Event coordination
- Basic first aid
- Customer Service
- Conflict Resolution
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Affiliations
- Music, i'm in a band
- Reading, mostly Sci Fi
- Boxing, use to box, have done some coaching
- Tennis
About me
I am extremely hard working and eager, very, very good at diffusing situations and explaining in layman's terms things to people, get the head down and do whatever needs to be done, with no complaints
References
References available upon request.
Timeline
Museum assistant
National Gallery Of Ireland
04.2018 - Current
Security
RFC Security
11.2017 - 04.2018
Funeral home assistant
Ramon Massey
03.2017 - 11.2017
Cashier
Paddy Power
08.2007 - 11.2017
Terenure College
09.2005 - 05.2025
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