Jeanina Roxana Craciun
Dublin,Ireland
Summary
Dedicated Administrative Professional with experience in office administration, reception, and community services. Proven ability to foster a welcoming environment and support team dynamics. Organized and adaptable, skilled in managing confidential information with discretion. Committed to delivering high-quality work and promoting a positive workplace culture.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Support & Administration Assistant
St Helena Resource Centre
Dublin
01.2026 - Current
- - Provided front-line reception and administrative support in a fast-paced environment to ensure smooth operations
- - Welcomed and assisted service users professionally, fostering a positive experience
- - Maintained accurate records of transactions and communications while ensuring full confidentiality
- - Supported daily office tasks, including scheduling and coordination, to enhance team workflow
- - Communicate with external services and support overall team needs
Support Worker / Administration Support
Finglas Addiction Support Team
Dublin
08.2025 - 01.2026
- - Supported individuals with empathy and understanding to foster trust and positive relationships
- - Performed administrative duties, including documentation and record keeping, to ensure accurate and accessible client information
- - Followed all Protected sensitive data by implementing and following confidentiality guidelines rigorously.ity and data protection procedures
- - Maintained a safe, supportive environment for service users, promoting their well-being and comfort
- -Ensured a calm atmosphere for service users by managing conflicts and providing reassurance., Organized confidential documents to ensure proper handling and access.
Education
QQI Level 5 - Spreadsheet Skills
NCU
Dublin 04.2026 - 06.2026
QQI Level 6 - Supervisory Management
Open College
DublinQQI Level 5 - Medical Office Administration
Coláiste Íde
DublinDistinction - Human Resources Management (HRM) Studies
Open College
Dublin, Ireland 08.2026 -
Skills
- - Customer support
- - Office administration and reception duties
- - Office administration and reception
- duties
- - Data protection
- Salesforce
- - Microsoft Office (Word, Excel, data entry)
- - Good organization and time management
- - Friendly and professional communication
- - Client support advocacies
Languages
English
Upper Intermediate
B2
Romanian
Proficient
C2
PROFESSIONAL CERTIFICATIONS & TRAINING
- - QQI Level 5 Spreadsheet Skills (April 2026)
- - Tusla HSELand Training (April 2026)
- - Children First Training Certificate
- - Incident Management and Complaint Handling
- - Data Protection
- - Employee Health and Safety
- - HSA Training (May 2026): Manual Handling; Slips, Trips & Falls; Human Factors; Risk & Incident Management; DSE; Psychological Hazards & Ergonomics
Timeline
Distinction - Human Resources Management (HRM) Studies
Open College
08.2026 -
QQI Level 5 - Spreadsheet Skills
NCU
04.2026 - 06.2026
Support & Administration Assistant
St Helena Resource Centre
01.2026 - Current
Support Worker / Administration Support
Finglas Addiction Support Team
08.2025 - 01.2026
QQI Level 6 - Supervisory Management
Open College
QQI Level 5 - Medical Office Administration
Coláiste Íde