Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

JEAN FOLEY

Killarney

Summary

good worker, attentive to customer needs, and ready for high-tempo work. Delivers positive and professional service to people of different backgrounds. A productive employee with a record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Flexible, hard worker ready to learn and contribute to team success.

Overview

2
2
years of professional experience

Work History

Support Worker

kerry parents and friends association
Killarney, Ireland
02.2024 - Current
  • Provided emotional and practical support to vulnerable adults.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Assisted clients with personal care, such as showering and dressing.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Actively encouraged service users to make decisions about their own lives where appropriate.

floor worker

little rosebuds
Killarney
03.2022 - 12.2022
  • While in this position I had to take on various roles such as working as a team to deliver a service and satisfy customers
  • I answered phones and booked clients in, took deposits over the phone, and delivered clear information regarding our service
  • I worked in a customer service role, overcame problems, and provided solutions when dealing with clients
  • I also did basic cleaning tasks
  • Operated register to process payments via cheque, cash, and cards
  • Managed bookings to optimize team availability.

Education

Bachelor of Arts Bachleor of arts [ hons] in social care -

Munster technological university
Tralee, KY
01.2026

Certificate of Higher Education BachelorMiltown -

KY presentation Miltown secondary school
Miltown, KY
01.2022

coolick national school
KY
01.2017

Skills

  • Communication skills
  • Leadership skills
  • Hard-working
  • Devoted
  • Focused
  • Reliable
  • Good social skills
  • Customer service
  • Cash management
  • Problem-solving
  • Emotional Support

Accomplishments

  • CPR course done with the Irish heart foundation
  • Grade one - eight musical theatre riam school on music
  • Diploma in musical theatre from Riam school of music
  • Rotary Club Under 8s young musician of the year 2011
  • Rotary club under tens young musician of the year 2012
  • Rotary club under tens young musician of the year 2013
  • I got up to level 8 in primary swimming lessons
  • Hse land course – introduction to infection prevention and control - AMRIC hand hygiene
  • Putting on and off PPE in community health care settings
  • An introduction to children's first
  • Communicating effectively through open disclosure
  • First aid response course MTU
  • Management of Actual and Potential Aggression course
  • Cpi learning safety interventions course

References

  • Caroline O'Connor, carjohn40@gmail.com, +353 86 108 0199, little rose buds pamper parlor, manager
  • Rosemary o'Connor, killarneyorganic@gmail.com, +353 87 676 5064, babysitter
  • Catherine Moriarty, catherine.moriarty@kpfa.ie, +353 87 3545377

Timeline

Support Worker

kerry parents and friends association
02.2024 - Current

floor worker

little rosebuds
03.2022 - 12.2022

Bachelor of Arts Bachleor of arts [ hons] in social care -

Munster technological university

Certificate of Higher Education BachelorMiltown -

KY presentation Miltown secondary school

coolick national school

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JEAN FOLEY