Jay O'Neill
Kildare
Summary
Offering strong interpersonal skills and customer-focused approach. Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring a smooth and enjoyable experience for the customer.
Knowledgeable about basic sales techniques, communication, and teamwork. Enthusiastic about learning and contributing to a team focused environment.
Overview
4
4
years of professional experience
Work history
Retail Sales Associate
CeX Complete Entertainment Exchange
Newbridge
02.2023 - Current
- Operated till systems correctly, ensuring accurate transactions.
- Handled cash transactions accurately maintaining financial integrity.
- Supported marketing initiatives by setting up promotional displays.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
Floor Staff
TK Maxx
Newbridge
12.2022 - 02.2023
- Managed display of merchandise, improving aesthetic appeal of the shop floor.
- Delivered excellent service by handling customer complaints professionally and efficiently.
- Contributed to loss prevention by communicating with security via headset when necessary.
FOH/Kitchen Staff
Wetherspoons
Dublin
05.2022 - 10.2022
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Adapted quickly to new techniques when menu variations were introduced.
- Managed time effectively during busy periods for optimal productivity.
- Adhered to health and safety regulations strictly.
Kitchen porter
Smokin Bones
Dublin
10.2021 - 04.2022
- Assisted chefs in food preparation for efficient meal service.
- Helped create a pleasant dining experience by maintaining clean cutlery and plated.
- Cleaned work surfaces, ensured hygiene standards were met.
- Streamlined workflow to reduce waiting times for serving staff.
Education
Bachelor of Arts - Creative Music Production
Dun Laoghaire Institute Of Art Design + Technology
Dun Laoghaire, Dublin 09/2021 - 10/2025
Leaving Certificate -
Patrician Secondary School
Newbridge, Co. Kildare 09/2015 - 09/2021
Skills
- Stock management
- Cash handling
- Visual merchandising
- Multitasking efficiency
- Time efficiency
- Point of sale operation
- Resilience under pressure
- Face-to-face selling
- Loss prevention
Affiliations
- Music Production, Live Music Performance
- Sports (Football, Basketball, Wrestling)
- Video Production/Editing
- Coding (Web Design)
References
References available upon request.
Timeline
Retail Sales Associate
CeX Complete Entertainment Exchange
02.2023 - Current
Floor Staff
TK Maxx
12.2022 - 02.2023
FOH/Kitchen Staff
Wetherspoons
05.2022 - 10.2022
Kitchen porter
Smokin Bones
10.2021 - 04.2022
Bachelor of Arts - Creative Music Production
Dun Laoghaire Institute Of Art Design + Technology
09/2021 - 10/2025
Leaving Certificate -
Patrician Secondary School
09/2015 - 09/2021
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