Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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JAY CLARK

Dublin

Summary

With over 6 years in sales and hospitality roles, I have developed the interpersonal skills required to gain the confidence in becoming an excellent sales consultant. Adaptability, Communication skills and Customer service has been crucial to the success I have had in reaching targets and KPI's in particular.

Worked with brands, such a Jim Bean, Johnnie Walker, Jameson and Tullamore Dew. Not to mention Gins, Gunpowder and Hendricks.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Cool Discs
01.2023 - 01.2024
  • Customer service, Online order processing, Inventory checks, Maintaining store visual standards, and policies, Ensuring a warm welcome and interaction with guests
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Processed orders accurately and efficiently using a POS system.
  • Informed customers about current promotions and discounts.
  • Conducted periodic audits of merchandise pricing accuracy.
  • Recommended, selected and located merchandise based on customer desires.

Cocktail Bartender

Angel & Royal
01.2021 - 01.2023
  • Customer service, Barista/Barman duties, Health & Safety/Security of guests, Maintaining hygiene standards in all areas of hotel, Delivering personalized customer service to clients
  • Prepared both alcoholic and non-alcoholic beverages for patrons.
  • Restocked bar with supplies for wide range of cocktails, beers and liquor drinks.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Assisted in training new bartenders on proper drink mixing techniques and customer service skills.
  • Kept up with current drink trends, new products, ingredients, equipment, and preparation methods.
  • Created visually appealing beverage presentations for customers using garnishes and other decorations.
  • Conducted regular inventory checks of liquor bottles and containers to ensure adequate stock levels are maintained.

Sales Assistant

Boundary Mill
01.2018 - 01.2019
  • Customer service, Maintaining store visual standards, Cash handling, Store Replenishment
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Fostered relationships with customers to expand customer base and retain business.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Assisted customers with returns, exchanges and refunds.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.

Education

Computing Level 2 Certificate in IT Application Skills -

Grantham College
12.2021

BTEC First Extended Certificate in Information and Creative Technology (Level 1 & 2) -

Grantham College
12.2018

Skills

  • Excellent Customer Service
  • Communication Skills
  • Time Management
  • Sales driven
  • Teamwork
  • Attention to detail
  • Resilience
  • Product Knowledge
  • Active Listening
  • Interpersonal Skills
  • Product management and pricing
  • Goal-Oriented
  • Meeting Sales Goals
  • Self Motivation
  • Sales and Promotions
  • Customer Service
  • Brand Promotion

Personal Information

Title: SALES PROFESSIONAL

References

References available upon request.

Timeline

Sales Assistant

Cool Discs
01.2023 - 01.2024

Cocktail Bartender

Angel & Royal
01.2021 - 01.2023

Sales Assistant

Boundary Mill
01.2018 - 01.2019

Computing Level 2 Certificate in IT Application Skills -

Grantham College

BTEC First Extended Certificate in Information and Creative Technology (Level 1 & 2) -

Grantham College

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JAY CLARK