Summary
Overview
Work History
Education
Skills
Accomplishments
reference
Timeline
Generic

Jason Sabir

Athlone

Summary

I am an ambitious and motivated and adaptable person. I strive to give the best of my ability in every situation in which I can use my skills, experience, and expertise to achieve goals and grow with an organization.

I have gained fantastic sales and customer service experience and office administration skills throughout my working career from some well-established companies at home and abroad.

I have excellent interpersonal, communication, and relationship-building skills and leadership skills.

I listen attentively and communicate persuasively. I am a diligent worker and apply myself completely to every task. I look forward to the opportunities that draw on my natural creativity and analytical abilities.

Overview

12
12
years of professional experience

Work History

Merchant Onboarding Specialist

Financeit
Toronto
02.2021 - 03.2023
  • Ensuring all appropriate documentation and information has been obtained from merchants and critically assessed for onboarding and Approval
  • Respond to incoming merchant inquiries as required via email and calls.
  • Reviewing and determining when policy exceptions are reasonable and communicate this effectively to management
  • communicating underwriting decisions back to merchants based on Commercial business reports and personal credit bureau after review.
  • Communicating escalations and suspicious merchant applications to management immediately for resolution
  • Communicating if theres process and system gaps when discovered to appropriate levels of management to Strive to meet individual and team targets on a monthly basis
  • Identifying potential new accounts while following up on inbound inquiries and other Business development leads
  • Developing strong relationships, and use expert product knowledge of the platform
  • Working with marketing, sales, risk and operations teams to recommend and implement business strategies for attracting and signing new clients and in ensuring excellent customer service levels
  • De-escalated situations involving dissatisfied merchants and offer patient assistance and support
  • Performing initial underwriting checks in accordance within company policy and guidelines
  • Demo walk throughs with new Merchants as per request
  • Follow up with merchants to clarify important points after Analysis of financial statements to gain policy exceptions granted for Merchants with Credit burea and commercial burea derogs , that didn't meet company onboarding procedure.
  • Identified business prospects through cold calling, networking, marketing and database leads.
  • Managed client database to maintain accurate information.

Funding Officer

Financeit
Toronto
06.2019 - 02.2021
  • Responsible for inbound and outbound calls to verify data provided by the applicant.
  • Working closely with the Sales, Underwriting, Collections, Risk, and Customer Service teams
  • Maintains strict service level agreements associated with loan documentation and loan transactions
  • Provides prompt, efficient, detailed customer-oriented service to Partners and Borrowers
  • Reviewing loan applications according to the company guidelines
  • Coordinating via inbound and outbound calls and emails with both partners and consumers
  • Follow security and safeguarding procedures for the prevention of loss due to fraud, money laundering or defalcation
  • Escalated any documentation issues to the Funding manager for review and sign off
  • Reviewed, analyzed and interpreted financial statements.

Operational Specialist

Marks and Spencer
Athlone
01.2017 - 05.2019
  • Processing of invoices
  • Oversaw quality control to identify inconsistencies in food delivery’s
  • Approving purchase orders and negotiate with vendors
  • coordinate deliveries of supplies; and manage food delivery calendars.
  • Due diligence checks of refrigeration systems making sure temperatures where aligned with policy requirements.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.

High-end Retail Team Lead Sales( Contract Work)

Harding Brothers Ltd Bristol/ Cunard LIne
United Kingdom
06.2014 - 01.2017
  • Dealing with the customers on a daily basis building relationships
    Testing and showing new products to customers
  • Selling top end brands i.e. watches, jewellery
    Achieving sales Target and Public speaking
  • Organizing Team briefs and having weekly target meetings
  • Delegating workload and daily planner to staff
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Stocked and cleaned shelves while maintaining neat and orderly store.

Accounts Payable Clerk

Integrity recruitment
Perth
04.2012 - 03.2014
  • Handled high-volume invoice processing with minimal supervision.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Worked closely with department personnel to produce accurate and timely reports.

Property Management Assistant

Loretta Dowd Properties
Ireland
03.2011 - 02.2012
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Oversee renovations of properties
  • Collected monthly assessments, rental fees, deposits and payments.
  • Built relationships with service vendors and submitted associated billing statements.

Education

Bachelor of Business (Honours) level 8

Athlone Institute of Technology
Athlone
10.2012

Bachelor of Business And Real Estate level 7

Athlone Institute of Technology
Athlone
10.2010

Skills

  • Time Management
  • Customer Service
  • Adaptable
  • Organization Skills
  • Problem Solving
  • Interpersonal skills
  • Active listening
  • Computer proficiency
  • Multitasking
  • Contract Negotiation and Closing Tactics
  • Business-To-Business Background
  • Product Expertise
  • Account Management
  • Reliable and trustworthy
  • Leadership
  • Critical thinking
  • Professionalism and strong work ethic

Accomplishments

  • Consistently maintained high Merchant service ratings in my monthly call audits.
  • Average accuracy rate of 90% in my work.
  • Organized a work event themed Oscar night with my colleague to recognize employees hard work, which is a yearly event now.
  • Developed relationships with 30 new clients and typically exceeded sales goals by 20%.
  • Part of a team who helped create a highly effective new program that significantly impacted efficiency and improved operations.

reference

  • Available on request

Timeline

Merchant Onboarding Specialist

Financeit
02.2021 - 03.2023

Funding Officer

Financeit
06.2019 - 02.2021

Operational Specialist

Marks and Spencer
01.2017 - 05.2019

High-end Retail Team Lead Sales( Contract Work)

Harding Brothers Ltd Bristol/ Cunard LIne
06.2014 - 01.2017

Accounts Payable Clerk

Integrity recruitment
04.2012 - 03.2014

Property Management Assistant

Loretta Dowd Properties
03.2011 - 02.2012

Bachelor of Business (Honours) level 8

Athlone Institute of Technology

Bachelor of Business And Real Estate level 7

Athlone Institute of Technology
Jason Sabir