Jasminka Griffin

Partnering with HR across Europe to support on compensation related requests and needs.
The requests are related to benchmarking new roles, compensation recommendations for new hires, internal moves and reorganisations.

Conducting compensation analyses focused on a specific country, job family or a team as needed to ensure internal equity, external competitiveness, and alignment to the company’s compensation philosophy.

Leveraging compensation models in Excel to calculate associated costs based on the pre-defined compensation scenarios.

Providing support during the annual salary review process for the region.

Lead the annual salary and benefits survey submission for Mercer and Willis Towers Watson.

• Collaborated with HR team on integration of benefit programmes during mergers or acquisitions.
• Participated in benchmarking studies to ensure competitiveness of company's benefit programs in industry market.
• Analysed market data to create competitive compensation and benefits packages.

Providing evaluations and salary benchmarks for EMEA using Willis Towers Watson and Mercer salary surveys

Reviewing and approving compensation changes in Workday

Annual salary survey submissions (WTW & Mercer) for EMEA

Integration & harmonisation– participated in the project aligning pay and incentives following an aquisition.

Partnering with HR across Europe to support on compensation related requests and needs.
The requests are related to benchmarking new roles, compensation recommendations for new hires, internal moves and reorganisations.

Conducting compensation analyses focused on a specific country, job family or a team as needed to ensure internal equity, external competitiveness, and alignment to the company’s compensation philosophy.

Leveraging compensation models in Excel to calculate associated costs based on the pre-defined compensation scenarios.

Providing support during the annual salary review process for the region.

Lead the annual salary and benefits survey submission for Mercer and Willis Towers Watson.

• Filing, updating records, reference checking, interview scheduling, supporting on employee relations issuesFiling, updating records, reference checking, interview scheduling, supporting on employee relations issues
• Issued [Number] contracts, performed pre-employment checks and amended current contracts.

Supporting the Workforce Planning Manager and HR Business Partners to ensure the effective daily operation of HR.

Delivering HR metrics, regular and ad-hoc reports.

Providing analytics related to headcount, demographics, attrition and internal transfers.

• Analysed HR metrics for strategic decision making.

Responded to inquiries pertaining to Human Resources in an accurate and timely manner, meeting key metrics identified, and utilising internal resources such as Workday HRIS system, Salesforce, email, phone calls, chat, etc;

Researched and resolved complex issues by partnering across the HR organisation (or escalated when appropriate);

Completed transactional HR Processes including onboarding, terminations, organisational changes, various payments, and job changes. Also provided solutions to employees and education on self-service options available to them;

Maintained documentation of all incoming inquiries and kept detailed notes on actions taken, ensured SOX compliance;

Obtained a general understanding of policies and procedures, responsible for helping employees and colleagues navigate these;

Responsible for identifying and managing the resolution of data quality issues, such as integrity, accuracy, consistency and completeness;

Maintained process documents, training material and work instructions

Participated in HR projects (annual salary review, data cleanup, continuous improvement, creating policy documentation).

Responsible for the the service delivery of the outsourced HR Support Centre team. The team supports 21,000 employees in 55 countries across EMEA.

Vendor Management: managed relationship with the HR Support Centre team. Provided feedback to the HR Service Delivery Leadership, to the Support Centre team, and other stakeholders, on service performance and customer experience.

Business analytics/metrics: monitored and calculated adherence to the Service Level Agreement and KPIs. Quantified and presented to the stakeholders the business impact of various issues, and highlighted areas of improvement. Responsible for the HR Service Delivery budget tracking on a monthly basis.

Process Improvement: Provided input on, and initiated, streamlining and improving services and processes. Effectively handled escalated cases, investigated the root cause of issues, implemented improvements and solutions as a result. Ensured compliance whilst maintaining strong customer focus.

HR Service Delivery Projects: Lead smaller scale projects. Also involved in the project of transitioning the HR work from the local HRBPs in the region to the HR Support Centre.

People Management: One direct report responsible for data analytics and reporting.

Worked in the team of two, providing compensation research support for EMEA;
Responsible for salary and benefits data submission for Towers Watson Hi-Tech Industry Survey;
Analysed compensation data to determine the appropriate job and salary levels;
Built sales and non-sales salary ranges for 10 departments;
Maintained the job description database and tables related to job codes and job families;
Provided support to HR and Recruitment on interpretation of compensation data and practices.

Worked as part of the team on the General Industry, Financial Services, Hi-Tech and Executive Compensation and Benefits Surveys;
Helped clients with the job matching and followed up with them on the progress of the data submission;
Conducted data checks and validations;
Participated in the design of questionnaires as required.

Worked in a team of three, providing Compensation and Benefits support to the Europe, Africa and Asia/Pacific region with 3500 staff;

Processed monthly payroll for Dublin office (380 employees);

Managed Service Awards, Employee Recognition Programme and the Share Options Plan. Worked closely with service providers to ensure that the programmes ran smoothly and were continuously improved;

Responsible for job matching and data submission for Towers Watson General Industry and Pharma survey;

Analysed the salary and benefits survey data, created and maintained salary ranges for 20 departments;

Maintained the salary ranges and benefits database for the regional Recruitment Team;

Distributed salary ranges to department heads and addressed their queries and concerns in preparation for the annual salary review;

Researched information on inflation rates and planned salary increases for 38 countries across Europe and Asia/Pacific region, used by VP Finance to determine annual salary budgets for each country;
Provided support with implementation and evaluation of benefits across Europe, ensured they were in line with trends, legislation and best practice;

Produced the first Annual Benefits Statement for Dublin office in 2007 (320 employees) and 10 other European countries (1,000 employees) the following year.

Worked as part of the UK Financial Services team, contacting customers in relation to invoicing and unpaid invoices;

Contacted customers to obtain meter readings for photocopier machines and invoiced them for the rental, copy and basic charges in a timely manner;

Regularly exceeded daily target of up to 70 outbound calls, 25 inbound calls and reached quarterly debt collection targets;

Dealt with all queries and managed the database on assigned accounts and produced a daily debtor report on up to 250 items;

Mentored and trained new team members.

Managed payroll for 15 clients, with up to 30 employees per client;

Managed book-keeping and VAT returns for 5 clients and reconciled creditors’ statements with purchase invoices;

Formatted, typed and bound yearly Financial Statements for clients;

Carried out general office duties including correspondence, filing, answering the phone and dealing with post, stationery and couriers.

• Recorded and filed cash transactions for financial statement development.